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Intake Consultant

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Ville : Calgary

Catégorie : Full-time Salaried

Industrie : *Intake & Admitting

Employeur : Homewood Health Inc.

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Hours of work:  Monday thru Friday 11am -7pm  (Pacific Standard Time)

As a Intake Consultant you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing:

  • Being the first point of contact for clients seeking access to our national continuum of treatment services
  • Identifying which of our services is the best fit against the expressed need and articulating the value of our programs in order to convert the interest to an admission
  • Collaborating with internal stakeholders (e.g., Clinical, Finance, etc.) to ensure the clients’ needs are addressed and the treatment admission progresses
  • Managing leads within sales tracking software
  • Setting up clients in financial software, drafting payment agreements and forwarding these to clients, and processing payments
  • Participating in team meetings and supporting national sales colleagues as appropriate
  • Acting as a Subject Matter Expert for processes and applications re: any proposed enhancements

What we’re looking for:

  • Diploma in Business Administration, Psychology, Sociology, or Health-related field
  • 2-3 years’ experience in a professional business environment, health-related field
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office and lead tracking software (Salesforce)
  • Ability to work well with others and takes responsibility for actions and decisions
  • Embraces new ideas and ways to do things and supports the achievement of sustainable practices
  • Detail-oriented individual who works accurately

Homewood Health promotes a fair and competitive compensation model.  Pay rates are tailored to reflect differences in operating environments and job requirements.  Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is 42,000 to 48,000 annually .

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization. 

 

 

 

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