Job Responsibilities:

• Translate software user interface text and online help documentation from English into French with a high degree of accuracy, clarity, and consistency. 

• Review and validate the French-language user interface after implementation to identify and correct translation, formatting, terminology, and display issues.  

• Write, revise, and maintain technical documentation in multiple formats, including online help, user guides, and release notes, and follow established style guides, branding standards, terminology, and documentation best practices. 

• Work with subject matter experts to gather information and organize content into documentation that is clear, concise, and easy for end users to understand. 

• Maintain translation resources (translation memories and terminology) to ensure consistent language across products and documentation. 

• Manage writing and translation assignments to meet deadlines with minimal supervision. 

• Collaborate with cross-functional teams to support product releases and ensure documentation is delivered on schedule.   

• Use AI-assisted writing, editing, translation, or productivity tools responsibly to improve efficiency and content quality, while applying human judgment to verify accuracy, compliance, tone, and confidentiality requirements. 

Qualifications:

• Bachelor’s degree in English, Communications, Technical Communication, Arts, Journalism, Translation, or a related field.  

• Formal post-secondary training in technical writing, technical communication, translation, localization, or a related discipline.  

• 5–7 years of experience in technical writing in the software or financial industry.   

• Professional-level written and verbal communication skills in English and French, including the ability to write and edit effectively in both languages.   

• Demonstrated experience translating technical or software-related content into French. 

• 5+ years of experience using MadCap Flare to create and maintain documentation. 

• 5+ years of experience using translation memory tools, preferably memoQ Pro, including maintaining translation memories and terminology databases.   

• Strong editing, proofreading, and quality review skills for both source and translated content. 

• Experience with screen capture and image editing tools such as Snagit or PaintShop Pro. 

• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint. 

• Strong organizational skills and the ability to manage multiple competing priorities independently.   

• Strong research skills and the ability to gather accurate information from technical and non-technical stakeholders.   

• High attention to detail, especially in terminology, grammar, formatting, and consistency. 

Preferred Qualifications 

• Experience writing or translating documentation for the financial services, wealth management, banking, brokerage, or fintech industry.   

• Familiarity with financial services concepts, terminology, regulatory language, or software workflows.   

• Understanding of documentation design, information architecture, content layout, and publishing best practices.   

• Experience working with style guides, controlled language, and terminology management. 

• Project management skills, including planning, tracking, and coordinating documentation deliverables.  

• Comfortable learning and adopting new tools, including AI-powered writing, translation, and content productivity tools, with an open-minded approach to using technology responsibly and effectively. 

#LI-MR1

#LI-REMOTE