Ville : Toronto

Catégorie : Full Time

Industrie : Healthcare

Employeur : The Hospital for Sick Children

About Sickkids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world.  As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.  Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.  SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Posting Description

The Record Management Clerk will perform a variety of clerical functions, which support effective Release of Information (ROI) and Scanning and Clerical workflows within the Health Information Management Department. 

Here's What You'll Get to Do 

• Coordinate the thorough management of health information documents according to established policies and guidelines.
• Prepare, index and scan corporate documents/patient records.
• Verify and upload corporate documents/patient records while maintaining quality assurance on the images scanned.
• Assist with the destruction and purging of records and other hospital documents. Verify reports are digitized correctly prior to purging.
• Provide front desk/reception service, including handling walk-in, email, and telephone inquiries. Coordinate documentation and workflow related to release or acceptance of deceased patients to funeral homes, coroners, etc.
• Receive, triage, and log incoming ROI requests (fax, electronic, in-person).
• Review documentation for completeness and accuracy.
• Other duties as required. 

Here's What You'll Need 

• Completion of a medical office administration, or health information program, or equivalent. 
• Min. two years' previous experience in healthcare.
• Previous experience in a Health Record Department would be an asset.
• Knowledge of privacy legislation and consent requirements would be an asset.
• Knowledge and experience with clinical applications (Epic, Chart Maxx).
• Knowledge and experience with Microsoft 365 applications (Word, Excel, PowerPoint), experience with SharePoint and Power Platform would be an asset.
• Strong attention to detail.
• Strong communication, interpersonal and problem-solving skills.
• Ability to provide excellent customer service and take initiative.
• Demonstrated ability to be self-directed, organized, and flexible.
• Commitment to equity, diversity & inclusion.
• Ability to work independently and prioritize workload.
• Positive outlook and great team player.

Employment Type: 13 month CONTRACT with Benefits.

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team.  SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired.  If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How to Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.