Ville : Calgary

Catégorie : Temporary/Contract

Industrie : Recruitment/Staffing

Employeur : The Adecco Group

Adecco is currently hiring a full-time Bilingual Customer Service Representative fluent in both French and English for our client in Calgary, AB. This role is ideal for a detail-oriented and customer-focused professional who excels in data management, cross-functional collaboration, and delivering exceptional service.

In this position, you will support customer account setup and maintenance, manage CRM activities, and work closely with internal teams to ensure accurate data, seamless operations, and a high-quality customer experience.

• Location: Calgary, AB

• Shift: Monday to Friday | 8 hours/day | 100% in-office

• Job type: Temporary | Full-time | 12-month contract

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Coordinate, create, and respond to CRM activities for existing accounts and new account setup, including pricing and tax exemptions

• Create and maintain customer master data within D365 CRM for Sales and Credit teams

• Support various customer segments, including Direct Sales, Retail, Wholesale Distributors, and fuel card accounts

• Collaborate with cross-functional teams such as Sales, Marketing, Distribution, Asset Management, Credit, and Invoicing

• Ensure accuracy, security, and reliability of customer data and fuel supply information

• Generate reports based on customer and business needs

• Provide insights, recommendations, and best practices for utilizing product management platforms

Qualifications and Skills:

• Fluent in French and English (spoken and written)

• Minimum 5+ years of experience in a related field (customer service, business, sales, or marketing)

• Post-secondary education or degree in a relevant discipline

• Intermediate proficiency in Microsoft Office

• Strong communication, organizational, and problem-solving skills

• High attention to detail and ability to manage multiple priorities

• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.

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