Ville : Waterloo

Catégorie : Internship

Industrie : Finance

Employeur : Sun Life

Nos programmes pour étudiants et nouveaux diplômés permettent de découvrir la Financière Sun Life de l'intérieur. Vous agirez concrètement dans l'intérêt des clients et des collectivités où nous sommes présents, tout en développant vos compétences et en acquérant une expérience utile et valorisante.

Description de poste:

Are you passionate about health care and interested in contributing to the health of Canadians? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Life & Disability, our mandate is to support our Clients, both employees and employers, in the relentless pursuit of better health.

We are responsible for managing disability claims to resolution. This includes:

• Determining eligibility to disability benefits

• Implementing the right interventions to support timely recovery and return to work

• Supporting Clients during the absence and return to work period

Length of Term: 4 months (September 8th 2026 to December 18th 2026)

What will you do?

• Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution

• Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning

• Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence

• Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations  to better understand what support is needed to get plan members back to work

• Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work

What do you need to succeed?

• This opportunity is available to students with a graduation date of December 2026 or later

• Passionate: You are eager to understand the impact of different diagnoses (musculoskeletal, cardiac, mental health, etc.) on the lives of the plan members

• Curious: You want to understand the complete story and have a passion for improving the health and well-being of Canadians

• Analytical: You are detail oriented, you ask the right questions to uncover the information and are thorough in your pursuit

• Proactive and Innovative: You love being busy and thrive with variety in your work, you see opportunities where others don’t see solutions and you are good at thinking “outside the box”

• Great communicator: You have the client at heart, you listen and you demonstrate empathy through written and verbal communication

• Resourceful and Collaborative : You may not have all the answers, but you can figure out how to get them and will work collaboratively across teams to meet our clients’ needs

• Teamwork: You are caring at heart and are open to collaborating continually with your colleagues to serve our clients in exceptional ways

• Resilient: You are able to handle and overcome difficult and stressful situations and take these situations as learning opportunities

What is in it for you?

• Hybrid - Work Model : This opportunity is a hybrid position with a 3 day in-office requirement.

• A friendly, collaborative, and inclusive culture where you’re an innovator and trusted partner

• An environment of continuous learning and improvement

• We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada & 2022 Best Workplaces for Inclusion by Great Place to Work® Canada

• Ability to work in a dynamic, collaborative environment where you are encouraged to share your ideas and learn new skills

• A two-week formal training session to learn the necessary skills to successfully complete the role

• Opportunity to work with more than 80 colleagues in the disability team with various professional and educational background (kinesiology, law, social worker, career counselor, etc.) 

• Trusting, diverse and inclusive working environments

• Supportive leadership who’s focused on your success and well-being

• Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference

• Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities

L’échelle du salaire de base est pour l’emplacement principal du poste affiché. Le salaire de base qui pourrait vous être offert variera selon le programme pour diplômés dans le cadre duquel vous êtes choisi.

Les employés de la Sun Life admissibles à plusieurs programmes pour diplômés participeront aussi à différents programmes de rémunération incitative, dont le montant octroyé est discrétionnaire et dépend du rendement de l’employé et de la compagnie.

Depuis toujours, la diversité et l’inclusion sont au cœur des valeurs de la Sun Life. Nous croyons qu’un effectif diversifié, aux points de vue variés et aux idées créatives, est avantageux pour nos Clients, pour les collectivités où nous exerçons nos activités et pour nous tous, en tant que collègues. Nous accueillons avec enthousiasme les candidatures de personnes compétentes provenant de tous les horizons.

Les personnes handicapées ayant besoin de mesures d’adaptation pour présenter leur candidature et celles qui doivent consulter les offres d’emploi dans un autre format peuvent envoyer leur demande par courriel à l’adresse thebrightside@sunlife.com.

Nous sommes fiers d’être une organisation hybride qui offre aux employés le choix et la flexibilité de travailler au bureau ou à distance, selon les besoins de l’entreprise, ceux des Clients et les vôtres! Nous offrons plusieurs options de travail selon les exigences du poste et les besoins individuels. N’hésitez pas à en discuter pendant le processus de sélection.

Nous pouvons utiliser l'intelligence artificielle pour soutenir la recherche des candidats, la présélection et la planification des entrevues.

Nous remercions toutes les personnes qui auront manifesté leur intérêt pour ce poste. Nous ne communiquerons qu’avec celles retenues pour une entrevue.

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