Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Reporting to the Manager of Learning & Development, Technology and Development, the Multimedia e-Learning Consultant actively contributes to the design and implementation of digital training solutions for insurance brokers and underwriters (personal and commercial lines). Working closely with subject matter experts and Strategist, they create engaging and effective eLearning courses, leveraging authoring tools, multimedia suites, and cutting‑edge AI technologies. 

Main activities: 

• Participate in the ideation process and propose innovative instructional approaches 

• Design and produce multimedia learning resources tailored to learner needs and business contexts 

• Develop original and varied learning scenarios (microlearning, simulations, branched storytelling) 

• Create assessments and tests to measure participant competencies and progress 

• Select and use appropriate digital and technological tools for each mandate (including AI solutions for content generation/optimization, storyboarding assistance, and automation) 

• Integrate and synchronize text, images, audio, and video in an authoring tool (primarily Articulate 360 - Storyline and Rise) 

• Edit and optimize images; record and process audio 

• Manage projects (planning, milestones, tracking, risks) and communicate progress to the team 

• Produce motion design animations and rich interactions 

• Perform light programming/scripting (HTML, CSS, JavaScript; ActionScript is an asset) 

• Plan all stages of instructional material development and ensure quality, accessibility, and compliance (SCORM/xAPI) 

Talents, experience, and technical skills: 

• Minimum of 5 years’ experience in multimedia/e‑learning integration 

• Advanced proficiency with authoring tools 

• Strong knowledge of the Adobe Suite (Photoshop, Illustrator, After Effects, Audition) 

• Experience with AI tools applied to e‑learning (e.g., script/voiceover generation, storyboard assistance, image/video creation, learning data analysis) 

• Knowledge of audio recording and processing tools 

• Knowledge of LMS and e‑learning standards (LMS, SCORM, xAPI, LRS) 

• Bilingualism (English/French) is required. Need to interact on a regular basis with English-speaking clients and colleagues across the country.

Personal and professional skills: 

• Ability to analyze needs, diagnose issues, and propose practical solutions 

• Initiative, creativity, and a strong sense of innovation 

• Client-oriented, excellent interpersonal communication, and collaboration within multidisciplinary teams 

• Curiosity, active monitoring, and a strong interest in continuous learning (especially new AI tools) 

• Ability to quickly learn and adopt new software and workflows 

• Autonomy, rigor, and attention to detail 

• Exemplary organization to respond quickly to needs and meet tight deadlines 

What makes the role attractive: 

• High-impact projects  

• Environment that encourages instructional innovation and experimentation with AI technologies 

• Opportunity to build a diverse portfolio of work 

• Collaborative culture, support from subject matter experts, and creative latitude 

• Access to modern tools (Articulate 360, Adobe CC, AI platforms and plugins) and professional development pathways 

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.