Business Systems Analyst
Ville : Toronto, ON, CA, M5C2W1
Catégorie : Computer Software Engineer, Applications
Industrie : Financial Services/Banking
Employeur : Scotiabank
Requisition ID: 196815
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Team
The Commercial Banking Engineering team is responsible for the ideation support, design, engineering, and implementation of software of the Global Commercial Banking Engineering ecosystem at Scotiabank. This is an opportunity to work in the fast-moving and exciting world of Commercial Banking.
We are seeking a highly skilled Business Systems Analyst to join our dynamic team focused on the development of Commercial Banking Software. As a Business Systems Analyst, you will play a pivotal role in bridging the gap between business needs and technology solutions, ensuring the successful delivery of software projects that meet the requirements of bankers and financial institutions.
Is this role right for you? In this role, you will:
Collaborate with stakeholders, including bankers, product managers, developers, and testers, to gather and analyze business requirements for commercial banking software projects.
Conduct thorough business process analysis to identify opportunities for improvement, streamline workflows, and enhance system functionality.
Translate business requirements into clear and concise functional specifications, user stories, and system design documents.
Work closely with development teams to ensure that business requirements are accurately interpreted and implemented during the software development lifecycle.
Facilitate communication and collaboration between business stakeholders and technical teams to resolve issues, address concerns, and ensure project alignment with business objectives.
Perform comprehensive system testing, including user acceptance testing (UAT), to validate that software solutions meet business requirements and quality standards.
Provide ongoing support and assistance to business users during software implementation, training, and post-implementation phases.
Proactively identify risks, issues, and dependencies that may impact project timelines or deliverables, and collaborate with stakeholders to develop mitigation strategies.
Stay abreast of industry trends, regulatory requirements, and best practices in commercial banking technology to inform decision-making and drive innovation.
Contribute to continuous improvement initiatives by providing feedback, sharing knowledge, and proposing enhancements to existing processes, tools, and methodologies.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
You have an in-depth knowledge of Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.)
You have extensive experience in gathering requirements for Salesforce features and functionality, including integration related work with Salesforce systems
You have built/configured out-of-the-box features/functionality leveraging the full capabilities of the Salesforce platform
You have hands on experience with Financial Services Cloud (e.g., user setup and management, page layout configuration, etc.)
You participate in the planning/analysis of business requirements for system changes and enhancement
You collaborate to identify business needs and translate them into technical solutions
You remain current with Salesforce technologies and best practices
You ensure availability of the Salesforce platform and resolve application issues
You are an accredited Salesforce Administrator (Administrator or Advanced Administrator)
What's in it for you?
Diversity, Equity, Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.