A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business Flex and referrals received from our partners. Growing the client portfolio while effectively serving SME clients who want to receive advice remotely. Your passion for business development and customer service experience will help you build trust over the phone and develop our small to medium-sized commercial clients. You will quickly be a guide to all their financial projects.

Your job:

• Provide an advisory role in line with clients' needs
• Analyze credit requests, develop financing scenarios and propose appropriate solutions
• Negotiate the terms and conditions of agreements with clients
• Apply and follow up on recommendations made by the various specialists at the Bank and its subsidiaries to promote profitable business development
• Take responsibility of your personal development, both in terms of developing your skills and your knowledge of the economics of SMEs

Your team:

Reporting to the Senior Director, Business Flex, you work with a team of 125 experts on a daily basis. 37.5-hour full-time position per week. The incumbent of the position must be available to work on rotation from 8 a.m. to 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The selected candidate will work in hybrid mode and will have a presence in our branches in their local market.

Our team values everyone's passions and bold ideas. From helping our clients achieve their goals to helping your colleagues achieve what they love in life, we stand together. We know that we can count on our colleagues to promote knowledge sharing and mutual support.

Prerequisites:

• University certificate, bachelor’s degree or master’s degree
• Minimum of 2 years of experience in commercial credit for Relationship Manager positions, and business or personal credit for Account Manger positions
• Knowledge of commercial products
• Proven experience (more than 5 years) in business development
• Knowledge of the healthcare professional network, an asset
• Negotiation skills
• Ability to communicate effectively and with impact
• Excellent ability to work as a team and provide customer service
• Ability to work in a constantly changing environment
• Proficiency in French, an asset.