Manager, Coverage and Forms (1 year contract, PT or FT)
Ville : Ottawa, ON
Catégorie : See Posting
Industrie : Direct Property/Casualty Insurance Carrier
Employeur : Travelers Canada
Who Are We?
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Target Openings
1What Is the Opportunity?
The Coverage and Forms team plays a critical role in the strategy, development, maintenance, and compliance of insurance products that are offered to customers and brokers. As a Manager, Coverage & Forms, you will lead the development of policy and non-policy forms strategies and initiatives. This includes the design, development, analysis and maintenance of coverage forms and contracts, coverage rules and customer notifications. In this role you will represent the team from a product and leadership perspective. This position may manage others.What Will You Do?
- Create, develop, and revise policy or non-policy forms, coverages, rules, and contracts. Draft contract and form wording.
- Manage and drive product consistency and quality, with a customer-focus.
- Present and seek input from key stakeholders to gain agreement and approvals of forms.
- Identify internal and external product trends, opportunities, and emerging issues, and communicate to business unit customers on such matters. Conduct competitor coverage analysis and make recommendations for coverage and form strategies. Create side-by-side coverage comparisons.
- Conduct impact analysis, share with other Product teams, execute changes and consult on development and use of forms in accordance with countrywide initiatives.
- Adhere to policy and non-policy form workflow processes and controls. Make recommendations for policy and non-policy form workflow and process improvements.
- Assist with system implementation of form changes including communication, documentation, and validation of form implementation in IT platforms and forms libraries.
- Develop communication, documentation, training, and marketing materials to communicate coverage and forms information to internal and external customers and conduct training presentations when needed.
- May direct others as part of a cross functional team or project team and may represent Travelers on industry committees.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Five years of insurance forms/product development, claims, or legal experience.
- Advanced knowledge and understanding of insurance products, systems, contracts, forms, coverage, compliance, regulatory environment, and insurance financials.
- Excellent communication skills with the ability to consult on projects and present information effectively.
- Ability to manage multiple priorities simultaneously and follow through to ensure timely completion.
What is a Must Have?
- Bachelor's Degree or equivalent combination of education and experience.
- Three years of relevant experience with understanding and knowledge of products, underwriting, coverage, rules, compliance/regulatory environment, and insurance financials.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.