Ville : TORONTO, Ontario, Canada

Catégorie : Customer Service | Client Advice | Sales

Industrie : Financial/Banking

Employeur : RBC

What is the Opportunity?

With C$400 billion in assets under administration, RBC Dominion Securities is Canadian’s leading in wealth management firm. While investment management is the core offering, our 1,800 investment professionals also provide a full scope of wealth planning services, to help our clients preserve, grow and transfer their wealth to succeeding generations.

The Associate Branch Director works in concert with the Branch Director to oversee all aspects of the branch.  Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firm’s corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.

Please Note: This role is in anticipation of future hiring and exact location may change within the GTR

What will you do?

• Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.

• Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.

• Engages in high performance coaching with each IA.

• Provides ongoing coaching to Branch Operations Managerto ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.

• Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.

• Consistently seeks opportunities to engage employees in improving the working environment within the branch.

• Develops actionable feedback for IA’s and support staff, whether it is positive or corrective. Is willing to make tough decisions.

• Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesn’t stop at the first or easy answer.

• Superior written and oral communication skills.

What do you need to do to be successful?
Must Have:

• CSC and CPH, and ability to complete BM license within 3 months

• Retail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experience

• Post secondary Education (College or University)

• Proven experience in leading a team, coaching and developing and motivating others.

• Demonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.

• Ability to engage a diverse team that includes branch staff, middle office and internal and external partners

• Experience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.

• Decisive and Results Driven

Nice to Have

• RBC Dominion Securities experience

• WM Operations and Financial Industry background

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

Job Skills

Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller Operations

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeWealth ManagementRegularSalaried2024-02-152024-03-01