Regional Director
Ville : HAMILTON, Ontario, Canada
Catégorie : Customer Service | Client Advice | Sales
Industrie : Financial/Banking
Employeur : RBC
Job Summary
Job Description
What is the opportunity?
As a Regional Director, you will provide overall market management by leading the establishment and achievement of team objectives including client services and sales related activities. Your focus will be to achieve superior client experience through advice driven client discussions. You will also be accountable for ongoing coaching and development of staff, ensuring high level of employee capability and engagement through focused sales management routines and the promotion of a collaborative team environment.
What will you do?
Oversee Insurance store operations
Reinforce a client first culture, actively coach each team member in delivering a superior client experience
Represent RBC Insurance within the community, demonstrating leadership and focus on attracting new business opportunities and increasing likeliness to recommend through existing client referrals
Contributes and leads market sales plan results, adjusting team sales and client activities to achieve/exceed overall market plan
Accountable to drive team sales success through regular sales routines and ongoing coaching activities targeted to develop team sales capability
Accountable to retain and recruit talent and maintain an ongoing pipeline of candidates.
Apply Performance Management through regular reviews, joint sales calls, sales routines, ongoing coaching discussions of the PMD, performance enablement, assessment and development plan
Ensures sales force capability through building necessary skills/competencies/accreditations to meet market needs, including knowledge of RBC partners for referral success
Takes the initiative to keep informed of current events, market news and internal information on applicable internal sites
What do you need to succeed?
Must-have
LLQP (Life Insurance License)
Excellent communication in English (oral and written)
Proven people management skills, sales leadership and sales management experience
Progressive industry and general business experience with a focus on multi-line insurance in a sales capacity
Superior selling and sales management skills
Entrepreneurial / business developer mindset
Superior time management and organizational abilities
Strong people management skills; able to assemble and manage a new team of people
Must be flexible to work fluctuating schedules
Nice-to-have
Post-secondary education preferred, or equivalent experience in lieu
Financial Planning designation would be an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Opportunities to build close relationships with clients
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager
The expected salary range for this particular position is $90,000- $129,999 depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job Skills
Communication, Competitive Markets, Goal Setting, Insurance Operations, Insurance Products, Interpersonal Relationship Management, Performance Management (PM), Recruiting, Sales, Time ManagementAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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