KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers.  KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

 

 

Reporting to Divisional Business Manager, this position is responsible for performing a variety of administrative duties in support of the Faculty’s multi- campus education plan and operation, using a comprehensive knowledge of the Faculty and departmental goals/standards as well as institutional policies and procedures. The incumbent plans, analyzes and interprets complex divisional issues (i.e. scheduling, workloads, student issues/appeals), researches options, recommends and implements solutions. The Coordinator also provides leadership and supervision to support staff, program support staff and School of Business Advisors.

 

 

• A Bachelor’s degree from a recognized post-secondary institution and five years related experience that demonstrates increasing levels of responsibility, preferably within a post-secondary work environment, or an equivalent combination of education, training and experience.
• Sound knowledge of academic disciplines, programs and terminology.
• Experience in a student services environment and a passion for supporting student learning and the overall student experience.
• A minimum of two years leadership and supervisory experience, including completion of performance evaluations, preferably in a unionized environment.
• Experience and success in data gathering, analysis and report writing to support evidence based decision making.

 
QUALIFICATIONS

• Formal training and/or extensive acquired knowledge in computing, including proficiency in using BANNER student and HR or KBit, or similar records based systems.
• Demonstrated experience at an intermediate/advanced skills level in computing and internet applications including Windows environment, Word, Excel, PowerPoint, complex data bases, email, web browser.
• Demonstrated ability to maintain confidential information as well as exercise discretion and strong judgment in handling sensitive information.
• Ability to independently draft professional correspondence and reports.
• Demonstrated ability to successfully plan and coordinate activities and projects and provide leadership and direction to team members
• Exceptional problem solving skills and ability to identify, develop and implement solutions to complex issues. Superior organizational skills with the ability to effectively prioritize tasks in an office environment with frequent interruptions and changing demands.
• Ability to develop flexible approaches toward work procedures in a dynamic work environment.
• Strives for continuous improvement and encourages the same in others. Demonstrated ability to collaborate with others to establish and implement best practices.
• Excellent communication skills including the ability to communicate effectively both in writing and verbally.
• Ability to establish and maintain effective working relationships with university administration, faculty, staff and students.
• Ability to patiently and effectively communicate with a diverse range of people and situations, including the ability to diffuse tension in interactions with upset or angry people.
• Demonstrated analytical skills, including problem-solving and needs analysis.
• Demonstrated numerical and statistical competency, experience with budget development and monitoring.
• Proven ability to work independently and function successfully as a member of a team.
• Proven ability to display initiative, discretion and meet changing priorities, to work on multiple tasks simultaneously; meet deadlines and make responsible decisions.
• Demonstrated ability to respond to inquiries and complaints and resolve issues in a timely and appropriate manner.
• Demonstrated experience with planning and organizing special events.
• Demonstrated in-depth knowledge of secondary and post-secondary educational systems.
• Demonstrated knowledge of career opportunities for college and university graduates.
• Demonstrated presentation skills and experience in planning and presenting training activities and workshops.

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*Salary Information

Annual salary increases are based on hours worked and anniversary dates

Why Join KPU?

• Recognized as one of B.C.'s Top Employers  
• KPU is committed to actively fostering an equitable and inclusive working environment
• Hybrid environment, flexible work around core hours
• Defined Benefit Pension Plan – Municipal Pension Plan 
• Extended Medical, Dental, Short Term Disability, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment, Emergency Travel Assistance, Employee and Family Assistance Program, Teledoc
• Maternity and parental leave top-up
• Generous vacation package
• Campus work environment, outdoor sitting areas and nearby walking trails
• Campus athletic and fitness centers with a variety of instructor-led classes
• Tuition waiver program – eligible to waive tuition costs of courses at KPU equivalent to 3 credits per semester 
• Inhouse training and development
• Networking and social events such as KPU Day, Holiday Social etc.
• Intercampus shuttle
• Access to automotive, horticulture, brewery and other programs’ services
• Clubs: Jeopardy, E-sports, Ted Talks etc.
• Library and Bookstore (discounts)  
  **Benefits may vary if the position is temporary or part-time**

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Does this role sound like it was made for you, yet you don’t check every box?

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

Note to Applicants:

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at humanresources@kpu.ca.

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted. 

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.