What will your typical day look like?

- Provide excellent administrative support to typically three to four associates or service managers
- Work side by side with associates or service managers to proactively address their day-to-day needs and help them manage their service areas independently with minimal supervision
- Take initiative and be proactive on a daily basis in making decisions and completing tasks within their area of expertise
- Optimal calendar management (managing scheduling conflicts, sending invitations, organizing meetings, etc.)
- Preparation of expense reports in the Concur system
- Provide support during meetings (room reservations, catering orders, coordination with our various internal services, etc.)
- Coordinate travel arrangements (in collaboration with our travel agency)
- Writing letters and emails while maintaining discretion and confidentiality
- Participate in the organization of events (on occasion) both internally and externally in collaboration with the various teams of the firm
- Represent the partner with professionalism and confidence in both verbal and written communications, both inside and outside the firm at all times. 

About the team

As a member of the Operations Team, we strive to leverage appropriate firm resources to manage, own and minimize administrative tasks for associates. As part of our team, we handle issues related to working on behalf of and alongside associates. We work to advance our careers, grow our network while continually developing.

Enough about us, let’s talk about you

You have the following:
- At least 3 years of administrative experience in a professional and dynamic customer service oriented environment;
- Exceptional commitment to customer service and continuous improvement;
- Ability to manage highly confidential information; discretion is essential in this position;
- Ability to manage priorities in a fast-paced environment according to their relative importance and urgency;
- Ability to anticipate needs and take action proactively;
- Ability to work with minimal supervision and direction;
- Excellent oral and written communication skills and attention to detail;
- Excellent knowledge of software such as Microsoft Office (Word, Excel, Outlook and PowerPoint);
- Bilingualism (English and French), oral and written

*Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position.

Total Rewards

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.