Work at Home Customer Service Agent

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City : Québec

Category : Sales

Industry : Insurance

Employer : Intact Financial Corporation

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.  Join our team and make a difference!

Your Job

Workplace: The comfort of your home, teleworking
Job Status: Full time
Business hours of our Call Centre: Monday to Friday, from 8:00 am to 8:00 pm and Saturday, from 8:00 am to 5:00 pm.
About us
Insurance is too important to be complicated. That's why we work hard to make life easier for our clients by helping them protect the things that are important to them.
That’s us, belairdirect. Insurance. Simplified.
This is your opportunity
We’re looking for a new Agent to join our Sales and Customer Service team in our Call Centre.  And the best part is … No sales experience is necessary!  If you’re passionate about Customer Service and are known for your excellent communication and people skills, this could be the opportunity you’ve been waiting for. 
That's not all. Combining one's personal life and professional life can sometimes be very difficult. We understand it. We offer you with the opportunity to work from home, while maintaining a strong and regular connection with your Manager and your co-workers.
How you can make a difference
As a Work at Home Customer Service Agent, you will become an expert at providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate – in the most simple and easy to understand terms – the available choices and related benefits. We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.    

Your Skills

A few of the perks …

Hybrid (online and in-person) paid training that prepares you for obtaining a Representative’s Certificate in Damage Insurance
Work from the comfort of your home. We provide you with the necessary computer equipment.
Better balance between your personal and professional life. We understand how essential this is to offer you a better quality of life.
Significant time saving by avoiding daily trips to the office.
Spending account for your well-being.
An excellent flexible Benefits Program, available to you starting from day one on the job for guaranteed security of mind.

Does this sound like you?

A High School graduate;
A champion of collaboration and teamwork (yes, even at a distance it is important to build strong links with your team! That is why you will only need to come to the office once a week.);
Love working in a quiet environment without distraction;
A good listener and communicator;
Able to go with the flow – you're at your best when things are moving fast!  
A talent for influencing positive and beneficial decisions;
Bilingualism in French and English is mandatory.

If yes, apply today!
If you have any questions, do not hesitate to reach out to us by email at
 We can’t wait to learn more about you! 

Closing Statement

We are an Equal Opportunity Employer
At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That’s why we are committed to building an inclusive and inspiring environment for all employees.  If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.
Background Checks
Before receiving a job offer, you may be asked to consent to a background check if it’s a requirement for the role. This may include: verifying work references, validating education and credentials, employment verification, identity checks, reviewing credit reports, as well as criminal and driving record checks.
Internal Candidates
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

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