Vocational Rehabilitation Specialist
City : VANCOUVER, British Columbia, Canada
Category : Operations
Industry : Financial/Banking
Employer : RBC
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Job Description
What is the opportunity?
Responsible for applying appropriate vocational and rehabilitation expertise to support the adjudication department including the effective utilization of vendors to deliver quality, cost effective and superior client service
What will you do?
• Manage a diverse caseload of Return to work focused files
• Responsible for coaching and mentoring claims adjudicators on rehabilitation practices and procedures
• Responsible for researching, planning, developing, implementing and monitoring vocational rehabilitation to facilitate risk management and return to work for disability claims
• Responsible for completing thorough and objective assessments, for accurately documenting the information and for delivering quality, cost effective rehabilitation work product within the established service standards
• Ensure effective vendor utilization in order to maintain cost effectiveness and appropriate risk management activities
• Proactively partner with claim adjudicators, Doctors and Rehabilitation Specialists to deliver effective service solutions
What will you need to succeed?
Must have
• Post secondary education
• 5 years experience of current, proven clinical experience, in occupational health, rehabilitation or case management, industrial disability management, worker’s compensation, psychiatric, cardiac, emergency care or orthopedic nursing
• Strong analytical and decision making skills
Ability to multitask and balance multiple goals and priorities
• Excellent oral and written communication skills
• Team work, including well developed collaborative and persuasive skills
• Demonstrated ability to effectively deal with customers in a manner that is professional with a high degree of customer service
• Proficiency in MS Office application, PowerPoint, andor similar applications.
Nice to Have
• CVRP Designation or RRP designation
• Bilingual
Special Conditions
Please note this is a 12 month contract and the successful candidate will have the ability to work remotely out of any province.
What's in it for you?
• Competitive pay and high-earning potential
• All the tools, training, and team support you need to grow your career
• Flexible work/life balance options
• Sophisticated RBCI software tools to boost your productivity
Job Summary
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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