Unit Claims Manager, Minor Injury Guideline (MIG)

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City : Mississauga

Category : Claims

Industry : Insurance

Employer : Intact Financial Corporation

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.  Join our team and make a difference!
It's About People #IntactCareers
About us
Insurance is changing and it’s changing fast. At Intact, the largest P&C insurer in Canada, we are leading the charge in the new and exciting world of insurtech products that will improve the lives of millions of Canadians today and tomorrow. 
Responsibilities
As a Unit Claims Manager, you will be responsible for managing the successful operation of the MIG Team within the Accident Benefits unit.

Your Job

** Please note:  This is a 1 year Secondment/Contract opportunity **
Do you have a flair for leading and motivating a team? Are you energized at the idea of developing and coaching employees? Are you able to maintain a strong customer focused approach while advising on solutions for internal and external sources?  Is it important for you to work for an organization that supports personal well-being and balance?
As a Unit Claims Manager you will be responsible for managing the successful operation of an Accident Benefits unit. You will:

Participate in the development and implementation of business plans and manage operations to achieve key business goals
Provide effective leadership, motivate staff and be responsible for hiring and delivering employee performance feedback
Provide coaching on technical and professional skills for your team and facilitate continuous learning by building robust development plans for your employees
Develop, recommend and implement management and/or organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements
Act in a consultative and advisory capacity on claims matters such as: liability determination, policy interpretation and settlement negotiation to help resolve claims-related issues
Liaise with other claims experts on technical and administrative issues
Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups

Your Skills

College diploma or university degree is preferred
Completed or are working toward a Chartered Insurance Professional (CIP) designation
A minimum of 5 years work experience in Accident Benefits claims handling or prior management experience 
Excellent communication and interpersonal skills with all levels of staff
Experience in coaching and developing staff
Proficiency in a variety of PC software
Proven leadership skills
Excellent customer service skills
Knowledge of provincial legislation governing auto insurance

Closing Statement

We are an Equal Opportunity Employer
At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That’s why we are committed to building an inclusive and inspiring environment for all employees.
If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.
Background Checks
Before receiving a job offer, you may be asked to consent to a background check if it’s a requirement for the role. This may include: verifying work references, validating education and credentials, employment verification, identity checks, reviewing credit reports, as well as criminal and driving record checks.
Internal Candidates
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
This posting closes on August 26, 2019 at 11:59pm.

Eligibility to work in Canada

It’s important that you are legally eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

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