Transcriber (Contract 4 months)

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City : Montréal

Category : Administrative

Industry : Insurance

Employer : Intact Financial Corporation

At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That’s why we are committed to building an inclusive and inspiring environment for all employees. If you are in need of a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Your Job

#ItsAboutPeopleWe’re here to help people, businesses and society prosper in good times and be resilient in bad times. We’re focused on what matters to our customers. We listen and connect. We make their problems our problems. We strive to understand what they’re going through. We build products with them in mind and offer solutions that help.  And we deliver on our promises.  We believe that insurance is not about things, it’s about people.
Our success story is written by our passion for living our values and creating a better tomorrow.  We’re re-writing the future of insurance - are you ready to be a part of the story?
This is your opportunity. 
How do you picture an insurance company? And its work environment? We bet you’d be in for a surprise if you dropped by the Data Lab!
The Intact Lab – Data Science is a data science innovation laboratory.
A leading edge #insuretech team where data scientists, actuaries, machine learning experts, a meteorologist and software engineers work hand in hand.
Their shared goal? Develop and implement innovative solutions and shape the insurance industry’s future in the data age by tapping into Artificial Intelligence (AI) and Machine Learning.
Merging the intimacy and speed of a startup with the resources of a large corporation, the Intact Lab – Data Science is an energized environment offering exciting challenges, inspiring colleagues, and a dynamic career at one of Canada’s top 100 employers!
Do you want to use AI to generate innovative solutions that bring clear tangible value to your organization? Do you want to hone your human resource management skills within a group of exceptionally talented colleagues? Do you like building solutions in an agile environment? Do you want to have a strong impact on the AI and Machine Learning vision of Canada’s largest insurance company? We have the perfect opportunity for you!
We are currently seeking a Transcriptionist for our Data Science team (contract 4 months).
Mission of the Transcriptionist
At the Intact Lab, we are currently building advanced language recognition models.
To ensure that our models are state of the art, our Transcriptionist will be responsible for transcribing audio recordings of telephone conversations as reliably as possible.  
As a Transcriptionist, your great work will be used by the scientists of the Data Science team to help compare the results we have with our models.
Reporting to the Language Team Manager, you will be trained to use scientific transcriptions guidelines.
Main responsibilities:

Listen to audio calls and transcribe them based on the guidelines provided.
Check the accuracy of transcriptions and revise the transcribed texts to find necessary or missing information, or errors in formatting.
Work in collaboration with the language team researchers from the Intact Lab – Data Science.

Your Skills


Have an excellent command of English;
Excellent and fast typing skills;
Demonstrate great professionalism: punctuality, rigor, autonomy, etc.

Closing Statement

A career in Insurance has never been this exciting.Evolving consumer expectations and technology have helped to shape a new vision for our industry – and we are leading the way. Our Technology teams are reshaping the way we do business and setting new industry benchmarks. Our Claims representatives are helping customers to get back on track after they experience a loss.  Our product teams are developing products that protect people and businesses so they can focus on what matters to them most. Our success story is written by our passion for living our values and creating a better tomorrow.  We’re re-writing the future of insurance - are you ready to be a part of the story?
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level.Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
For internal candidates, this posting closes on July 19, 2019.

Eligibility to work in Canada

It’s important that you are eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Background ChecksPrior to receiving a job offer, you may be asked to consent to background checks if it’s a requirement for the role. These checks could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.

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