City : Toronto

Category : See Posting

Industry : Financial Services/Government

Employer : Ontario Securities Commission

Technical Lead Dynamics 365
Information Technology 
Permanent, Full-Time  
File #22-177

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The Commission’s mandate is to provide protection to investors from unfair, improper or fraudulent practices and to foster fair and efficient capital markets and confidence in capital markets.

The OSC has recently undertaken a significant enterprise-wide initiative to modernize business practices through digital transformation and current technology solutions. The Information Services Group is a is responsible for system development and support services and is key partner in this transformation. As a key member of the Information Services Branch you will support the full spectrum of OSC employees' information needs and partner with managers and directors in our Digital Solutions Team to develop solutions that both streamline operations and consolidate efforts across all points of information technology.

Benefits of Working at the Ontario Securities Commission

• Virtual Working/Telecommuting Option – the OSC is a modern and forward thinking employer. We recognize that they way in which how we deliver services has changed and embrace modern, forwarding thinking approaches. As a result are open to flexible work arrangements and telecommuting where qualified candidates work from their home office up to 80% of the time. The balance of the time (20%) would be onsite.
• Onsite Benefits - However if you prefer to work in an office environment we are conveniently located in downtown Toronto at Yonge and Queen Street.
• Other Employment Benefits include - base salary, generous performance based bonus, employer paid benefits and an exceptional defined benefits pension plan (take note that few employers offer this anymore). On top of all this the OSC offers paid vacation with additional personal days to support the day-to-day demands of life.

Position Overview:

The Information Services (IS) Group, within OSC, is responsible for the architectural design, development, and support of the business solutions to support policy creation, and adjudication and enforcement functions to contribute the development of national and global regulations.

Reporting to the Applications Services Manager, the Technical Lead for Dynamics 365 is responsible for providing technical leadership to their team members by providing support and advice with all the technical aspects of their job. The Technical Lead will provide architectural and design direction to the team and will ensure that daily, weekly, and monthly goals are achieved.

Key Duties and Responsibilities:

Leads a team of Information Technology resources

• Perform a transversal role, supporting all Integration squads within the Information Services Department.
• Participate proactively in developing and maintaining IT standards, tools, and best practices.
• Identify and remove impediments and prevent distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.
• Be a reference for developers and design solutions and integration components in his/her area of expertise.
• Support and ensure peer reviews are done.
• Identify and execute on IT training plans.
• Monitor emerging trends and new product offerings, evaluating their feasibility and associated implementation costs, developing business cases, and providing recommendations on new technologies, equipment, tools, and services.
• Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications.
• Is proactive in suggesting enhancements and technological choices in his/her field of expertise.
• Ensure that any new software integration into the OSC’s systems meets functional requirements, system compliance, and interface specifications.
• Oversee technical mandates from IS management and the Enterprise Architecture team
• Advise the technical teams by suggesting corrective measures to meet project objectives whenever necessary.
• Monitor quality of integration components and solutions developed by the team, ensuring final products are developed and delivered in accordance with established quality and performance standards, OSC priorities, policies and procedures and within expected budgets.
• Provides work direction, technical guidance and coaching to team members, contract staff and vendor representatives, monitoring project/assignment allocation and workloads, reallocating resources in light of changing business needs, resolving issues and ensuring ongoing work quality.
• Carry out performance assessments in collaboration with the Application Services Manager and identifies skill development and training opportunities.
• Participates in the hiring and training process of technical personnel.

Manages relationships with internal and external stakeholders, ensuring services provided and team activities support stakeholder needs, and that project plans and initiatives are implemented and effectively managed.

• Works with the Digital Solutions Branch, OSC Branches, Information Security, and Information Services to identify opportunities to use technology to improve the OSC’s operations and ability to achieve business objectives.
• Provides technology advice to senior management, branches and other OSC staff in technology and business processes.
• Works closely with Product Management and Business Process Owners to analyze and design business requirements.
• Maintains strong working relationships with contractors, outside service providers, and vendors to keep abreast of new products and available tools and technologies, facilitate request for service/proposal processes, resolve issues, and manage quality and performance of products and services provided.
• Works closely with Enterprise Architecture team by providing input in the architecture and design decisions, tools selection, by being a voting member of the ARB and understanding the architecture mandate to ensure the team follows and supports the mandate.

Ideal Qualifications:

• Dynamics Technical Leadership (KEY SKILL): Minimum 10 years of experience in applications and integration components development and operations with a focus on Dynamics 365.
• Dynamics 365 Expert (KEY SKILL): Deep functional knowledge of Dynamics 365 configuration, customization, development (Java Script, .NET, other web resources) and reporting.
• Dynamics 365 Solutions Architecture (KEY SKILL): Strong knowledge of Dynamics 365 environment management, solution management and deployment.
• Dynamics Security: Hands on experience with Dynamics Security Model.
• Development Methodologies: Thorough understanding of agile software development methodologies, values, and procedures. Strong Scrum Master experience; strong knowledge of governance processes and practices, software systems, systems integration, and application lifecycles in a large IT environment with multiple stakeholders.
• Integration Tools: Experience with integrations with Microsoft and Third Party Tools; experience working with Visual Studio, Source Code and versioning management, branching and merging code.
• DevOps Tools: Direct, hands-on experience with automated software deployment and system management tools; Experience using CI/CD tools like Jenkins, SonarQube, Docker, Elk, JIRA, Microsoft DevOps Tools etc.
• Critical Thinking: Strong analytical and problem-solving skills with a high attention to detail; creative and efficient in proposing solutions to complex, time-critical problems.
• Project Delivery: Experience working in a team-oriented, collaborative environment; self-motivated and capable of managing multiple priorities and tasks as delegated; ability to deal with multiple projects and deadlines.
• Communications and Interpersonal: Strong oral and written communication skills; excellent listening and interpersonal skills; ability to work with diverse personality types; strong customer-service orientation; ability to communicate ideas in both technical and user-friendly language.
• Education: Undergraduate degree in Computer Science or equivalent discipline.

How to Apply:

Grow your career and make a difference working at the OSC.


Apply online by March 20, 2023 at 11:59 PM EST

We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

**Internal applicants: please apply using the Taleo profile created with your OSC email address**


The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with a Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ2S community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians.

The OSC is a proud partner with the following organizations: BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada

If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox HRRecruitment@osc.gov.on.ca.