City : Brampton, ON, CA

Category : eCommerce

Industry : Telecommunications

Employer : Rogers

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

Job Title: Technical Delivery Lead  - Digital, Wireless

Come play a key role in building the future of Digital! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Digital. A team that innovates and a team that wins.

At Rogers Digital we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do.

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace.

We are currently looking for Technical Delivery Lead, Development to join our Rogers Digital team.

Who we are

We are Rogers, a dynamic Canadian media and telecommunications company. Innovation is our legacy and building a brilliant digital future is our mission. As a leading Canadian company, we are passionate about winning and committed to pursuing the best. This translates into everything we do, including the selection of a candidate. 

Rogers is currently seeking a talented and experienced person for the role of Senior Development Manager on the Digital Wireless Commerce team reporting into the Director, Wireless Commerce Delivery.  The successful candidate will be part of a fast-paced development team responsible for the delivery of an exceptional online customer experience. You must be able to dive deep into the details on business, operations and engineering.

What you will be doing.. 

You will be working with the product team to create a new Digital experience for Chatr customers.  You will play a pivotal role with our product and cross-functional teams, bringing the e-commerce experience to be the benchmark for others in the industry. You will lead and shape digital products for web platforms from infancy to adulthood.

You have experience creating and delivering web applications and services and want to apply this in a creation of a new platform. You care about the team culture. You are comfortable with complex large-scale systems and have numerous years of experience in this space.  Technologies in use will span a varied stack from Angular based front-end, to Java services on SpringBoot deployed using Kubernetes, and others.

What you will do… 

• This role is accountable for end-to-end delivery of features, enhancements and projects on the Chatr self-serve, retail and call centre web applications.
• Be a liaison with the channel owners, product owners and all operational teams impacting the delivery, review requirements and oversee architecture and determine implementation plan
• Be the overall Technical Delivery Owner supporting the team
• Provide estimates and high-level solutions as part of project life cycle
• Manage one or more technology teams to deliver strategic deliverables
• Govern and optimize delivery processes for the teams
• Build relations and work with cross functional stakeholders
• Represent the technical team in various stakeholder meetings
• Present team progress and related metrics
• Will be responsible to establish a code quality processes for delivery, code control and sustainability – governance and enforcement of best practices
• Implement a strong development culture
• Implement processes, best practices, and tools allow for multiple paths of delivery. i.e., create simplified, consistent, reusable, efficient and flexible solutions
• Provide estimates and high-level solutions as part of project life cycle
• Recommend improvements and drive alignment across the Digital landscape for Rogers
• Manage partnerships with external vendors and accountabilities from those vendors to Rogers
• Inspire others to adopt the new processes and improvements based on program retrospectives

What you will bring:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent alternative education or experience.
• 5+ years of hands-on experience in working with all aspects of software engineering, including coding, architecture, and network engineering.
• 3+ years of experience leading teams and co-ordinating deliveries across many verticals towards a common delivery
• Experience working in Agile/Scum/SAFe delivery models
• Strong technical thinking and demonstrated ability to lead software design and coding in at least one modern programming language such as Java, Angular, React or JavaScript.
• Strong organizational and estimation skills with ability to handle multiple competing priorities in a fast-paced environment.               
• Strong collaboration skills with product and business leads, with the desire to understand the true source of the problem/opportunity - and ability to propose alternatives back with the pros and cons.
• Working knowledge of key technical concepts such as modern backend applications, cloud-based systems, web services, Kubernetes and container frameworks, etc.
• Knowledge of any enterprise catalogue and Content Management System will be an added advantage.

Here’s what you can expect in return:

• A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
• A manager who deeply cares about your development and long-term career at Rogers
• A team that trusts and wants to win together
• Smart and accomplished colleagues who are focused on both the “what” and the “how”
• Flexibility to work from home even after the pandemic ends
• Your choice of hardware and software (iPhone or Android/Mac or PC etc.)
• As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Schedule: Full time

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment