Tech Labs Delivery Lead
City : TORONTO, Ontario, Canada
Category : Strategy | Project & Program Management
Industry : Financial/Banking
Employer : RBC
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Job Description
WHAT IS THE OPPORTUNITY?
In RBC Tech Labs we are driven by curiosity in how we use the newest technology like Augmented Reality or ChatGPT to discover exciting business opportunities to drive real value at RBC. We work on fast and short engagements to investigate, communicate, pilot and graduate these technologies into the business.
We are looking for someone with excellent delivery skills to help us organizing and driving the day to day work to maximize our impact.
We have 3 primary areas of focus, each with a small team leading. This role supports all 3 although 90% of the work is with the first 2;
Immersive Technologies (virtual reality, augmented reality, 3D displays and more)
Generative AI (ChatGPT, Action transformers and more)
Quantum computing (this will be less of a focus for this role initially)
These technologies are going to have a major impact on the world around us, and this role is going to be highly influential in shaping the way RBC engages with it.
WHAT WILL YOU DO?
The Tech Labs Delivery Lead will take the primary role in driving the delivery of the work through these teams. This includes;
Defining and continuously optimizing the delivery process to be effective yet lightweight
Working across the teams to break down the sprint objectives into work at a useful level of granularity
Driving the delivery of the sprint objectives, managing risks, removing blockers and ensuring the right priorities on day by day basis.
Ensure that key milestones / events are in the sprint roadmap and that there is a coherent plan to achieve them across the sprints.
This is a hands on delivery role. The expectation is that this person will be deep in the weeds, understanding what the deliveries are, how the work needs to be broken down and driving it over the line.
WHAT DO YOU NEED TO SUCCEED?
Must have:
Proven experience managing agile delivery in a small team environment without a large agile program around you
Proven ability to dive into the detail and get work structured. In some environments this might overlap with the product owner – this role needs to be able to build some of the detailed stories behind the clear sprint objectives.
Demonstratable technical curiosity and ability to quickly come up to speed with new technology
Proven ability to build strong relationships with teams that we rely on to help accelerate dependencies (eg infrastructure, security and procurement)
Proven ability to use observations and retros to continuously and collaboratively improve the way we work
Highly flexible attitude, as part of a small team with a rapidly changing pipeline of work, every day is interesting, but we can’t guarantee any particular tech / task
Able to work globally (team is across UK / Canada, internal client base is global)
Nice-to-have
Experience working in an Innovation team
Experience in Immersive Tech or Generative AI
What’s in it for you?
Lead some of the most exciting exploration work at the forefront of technology and finance in a small dynamic global team. Help to teach, inspire and amaze others with the potential of new technology to make positive change!
Overall at RBC we thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Job Summary
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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