City : Toronto

Category : Information & Technology

Industry : Government

Employer : City of Toronto

• Job ID: 51487
• Job Category: Information & Technology
• Division & Section: Engineering & Construction Services, ECS Engineering Support Services
• Work Location: NORTH YORK CIVIC CENTRE, 5100 Yonge St, Toronto, M2N 5V7
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $93,734.00 - $123,449.00 annually
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 08-Nov-2024 to 22-Nov-2024
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Major Responsibilities:

• Supervises staff in the delivery of the assigned projects
• Manages and is accountable for the operations of the unit, sets and manages organizational performance and quality standards and expectations ensuring that assigned projects conform with set  standards
• Supervises, supports, develops and motivates subordinates Sets and manages performance expectations for staff
• Ensures effective teamwork, high standards of work quality and organizational performance, client service, continuous learning and staff development
• Supports and promotes the Division's vision, strategic plan and change initiatives through leadership, participation, communication with direct reports and application of functional policy
• Provides input to the annual unit operating budget ensuring that expenditures are controlled and maintained within approved limitations
• Develops and manages client and stakeholder expectations and relationships through effective service agreements, communication and monitoring of commitments and obligations
• Represents the Division/Cluster/Corporation at a variety of meetings with clients, stakeholders and  service providers
• Accountable for the provision of hardware and system support for niche software applications used within the division as part of service delivery
• Accountable for coordination of unit activities with the I&T Division
• Accountable for the provision of business analysis, software system, development, maintenance and  end user support for niche engineering and divisional service delivery

Key Qualifications:

1. Extensive experience in current and emerging information management concepts/technologies including information engineering, business/data modeling and relational database management technology.
2. Extensive experience in GIS principles, applications and spatial data in support of GIS (ESRI) and CADD (Bentley) environments.
3. Considerable experience in supervising broad scale projects in an information technology environment.
4. Considerable experience in supervising staff and leading project teams in a hybrid work environment across multiple work locations.
5. A post secondary degree or diploma in a related discipline or an equivalent combination of education and experience.
6. Excellent, interpersonal, problem solving, negotiating and conflict resolution skills.
7. Highly developed communication skills both orally and in writing at all organization levels.
8. Ability to train, develop, and evaluate performance of staff and motivate a diverse workforce, promote and foster effective teamwork and establish excellence in a customer service-oriented environment.
9. Ability to establish effective and strong working relationships and trust with multiple stakeholders and manage a large portfolio of IT hardware and software assets.
10. Ability to evaluate and monitor software maintenance contracts to ensure continual support coverage, and ensure procurements are handled in accordance with established procedures.
11. Excellent customer service, quality assurance and continuous improvement skills and knowledge of project management principles and practices.
12. Ability to develop standards, agreements, project plans, RFP's, projections and develop cost benefit analysis of proposed solutions.
13. Ability to work in a highly demanding work environment with many competing priorities and deadlines and handle day to day personnel and labour relations issues.
14. Knowledge and understanding of government legislation and policy in the areas of labour, occupational health and safety and human rights.

Note To Current City of Toronto Employees 

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.