Student, Disability Case Associate (Winter 2025)
City : Vancouver
Category : Internship
Industry : Finance
Employer : Sun Life Financial
Nos programmes pour étudiants et nouveaux diplômés permettent de découvrir la Financière Sun Life de l'intérieur. Vous agirez concrètement dans l'intérêt des clients et des collectivités où nous sommes présents, tout en développant vos compétences et en acquérant une expérience utile et valorisante.
Description de poste:
Length: 4 months (Winter 2025 January - April 2025)
Are you passionate about health care and interested in contributing to the health of Canadians? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Life & Disability, our mandate is to support our Clients, both employees and employers, in the relentless pursuit of better health.
Our team
We are responsible for managing disability claims to resolution. This includes:
Determining eligibility to disability benefits
Implementing the right interventions to support timely recovery and return to work
Supporting Clients during the absence and return to work period
What will you do?
Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution
Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence
Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations to better understand what support is needed to get plan members back to work
Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work
What do you need to succeed?
Passionate: You are eager to understand the impact of different diagnoses (musculoskeletal, cardiac, mental health, etc.) on the lives of the plan members
Curious: You want to understand the complete story and have a passion for improving the health and well-being of Canadians
Analytical: You are detail oriented, you ask the right questions to uncover the information and are thorough in your pursuit
Proactive and Innovative: You love being busy and thrive with variety in your work, you see opportunities where others don’t see solutions and you are good at thinking “outside the box”
Great communicator: You have the client at heart, you listen and you demonstrate empathy through written and verbal communication
Resourceful and Collaborative : You may not have all the answers, but you can figure out how to get them and will work collaboratively across teams to meet our clients’ needs
Teamwork: You are caring at heart and are open to collaborating continually with your colleagues to serve our clients in exceptional ways
Resilient: You are able to handle and overcome difficult and stressful situations and take these situations as learning opportunities
What’s in it for you?
A friendly, collaborative, and inclusive culture where you’re an innovator and trusted partner
An environment of continuous learning and improvement
We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada & 2022 Best Workplaces for Inclusion by Great Place to Work® Canada
Ability to work in a dynamic, collaborative environment where you are encouraged to share your ideas
A two-week formal training session to learn the necessary skills to successfully complete the role
Continuous support offered by a coach and a manager following the training
Mentoring offered by a Kinesiologist working in our department throughout your internship
Opportunity to work with more than 80 colleagues in the disability team with various professional and educational background (kinesiology, law, social worker, career counselor, etc.)
L’échelle du salaire de base est pour l’emplacement principal du poste affiché. Le salaire de base qui pourrait vous être offert variera selon le programme pour diplômés dans le cadre duquel vous êtes choisi.
Les employés de la Financière Sun Life admissibles à plusieurs programmes pour diplômés participeront aussi à différents programmes de rémunération incitative, dont le montant octroyé est discrétionnaire et dépend du rendement de l’employé et de la compagnie.
Depuis toujours, la diversité et l'intégration sont au cœur des valeurs de la Financière Sun Life. Nous croyons qu'un effectif diversifié ayant des points de vue variés et des idées créatives est avantageux pour nos clients, pour les collectivités où nous exerçons nos activités, ainsi que pour nous tous, en tant que collègues. Nous accueillons avec enthousiasme les candidatures de personnes compétentes provenant de tous les horizons.
Les personnes handicapées ayant besoin de mesures d'adaptation pour présenter leur candidature et celles qui doivent consulter les offres d'emploi sur un support de substitution peuvent envoyer leur demande par courriel à l'adresse ‘thebrightside@sunlife.com’.
À la Sun Life, nous voulons créer un environnement de travail flexible où nos employés sont outillés pour donner le meilleur d’eux-mêmes. Nous offrons plusieurs options de travail flexibles selon les exigences du poste et les besoins individuels. N’hésitez pas à en discuter pendant le processus de sélection.
Nous remercions tous les candidats de l'intérêt manifesté pour ce poste. Nous ne communiquerons qu'avec les personnes qui auront été retenues pour passer une entrevue.
Catégorie d'emploi:
Employé temporaireFin de l'affichage:
13/09/2024