City : Brampton, Ontario

Category : Full time

Industry : Human Resources

Employer : Shoppers Drug Mart®

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

As the Senior Manager, Business Change you will partner with the business using our structured and scalable approach to deliver the benefits and outcomes directly tied to team members needing to do something different.

This role is right for you if you are:

• Passionate about the end customer and the colleague - understand the impacts of an initiative to them and bring the “voice of the colleague” to business changes.
• Outcomes focused - Craft plans to support and deliver the outcomes the initiative is trying to achieve/accomplish
• Agile and flexible - Seek improvement opportunities for the customer and colleague experience and adjust course as required. Thrive in a fast-paced, and evolving multi-project work environment
• Curious, resilient and ready for new challenges - open to doing things differently, to continue to evolve our function and build change capability across the business. Operates autonomously in a complex and ambiguous environment and maintains composure during good and not-so-great times of a project
• Operates in states of high confidentiality, aligned with being an HR function and exposed to strategic business initiatives

What you will do:

• Collaborate with business leaders and team members at different levels throughout the organization to develop high-value strategies and plans to prepare identified team members for the new ways of working and build commitment organizationally and individually
• Work with Project Managers to ensure an equal balance between the technical and people sides of the initiative in order to deliver the business outcomes
• Collaborate with Learning & Development and Communications to develop practical and targeted people readiness plans that enable successful change adoption and sustainment
• Work in partnership with HR business partners to define the role and structure changes
• Define, and assess people readiness / commitment, risk and resistance areas and develop appropriate plans to address
• Identify adoption, usage and proficiency metrics and measure and assess progress. Build and enable reinforcement methods as needed
• Engage and actively coach sponsors and people leaders to fulfill their role in supporting their team members through the change
• Collaborate with HR and business leaders to help build a greater understanding of organizational change and organizational change capability
• Bring a change agility mindset to support continuous improvement through ongoing & collaborative end-user engagement to enable positive change experiences

What you bring:

• Minimum 5 years of work experience in Organisational Change, Human Resources, Org Design or Project Management (or relevant fields)
• Ability to lead and support large scale change efforts and successfully meet timelines and objectives
• Ability to build positive relationships with team members across all levels of the organization
• Ability to work both at the strategic and tactical as well as make data-driven decisions and tackle problems
• Strong presentation, facilitation, organizational and project management skills
• Demonstrable ability to effectively communicate ideas and influence team members
• Proven understanding of the Human Resource function, and strong business sense
• High proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook)
• Exposure to agile organizational change practices is considered an asset
• Able to travel between GTA Offices based on the project

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.