City : Toronto, Ontario, Canada

Category : Full time

Industry : Public Services/Utilities

Employer : Healthcare of Ontario Pension Plan (HOOPP)

Why you’ll love working here:

• high-performance, people-focused culture

• our commitment that equity, diversity and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

• learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth

• competitive, 100% company-paid extended health and dental benefits for permanent employees with recent additions to promote inclusive coverage to a diverse employee population. These recent additions include gender affirmation and fertility drug and treatment coverage

• membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security

• access to an annual wellness reimbursement program for health and wellness-related expenses for permanent employees

• virtual fitness, yoga and meditation classes, nutritional consultations and wellness seminars

• we offer a hybrid flexible work model that embraces remote work in Ontario for eligible roles

• the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Job Summary:

HOOPP’s IT division pushes beyond corporate technological norms to bring our members, our Fund, and our enterprise the most innovative, efficient, and secure solutions. We support one of the best pension funds in the world, and we need people who are passionate and up for a challenge.

Our IT Pension Solutions Group (PSG) is looking for an experienced individual who can fill a permanent, full-time Senior Business Analyst role, enabling and supporting our Infrastructure team.

You are:

• Innovative, motivated and a quick thinker
• Driven to be a trusted and valued contributor/partner
• Collaborative and a strong team player, adept at building relationships
• Able to thrive under pressure and pivot easily to adapt to change, based on business needs
• Passionate about “moving the needle,” being a change agent and an influencer of growth
• Satisfied in seeing your team’s ideas and dreams become reality to support the business’s objectives and mission of delivering the pension promise to our members.

Why you’ll love working at HOOPP:

• Help us deliver on our pension promise. You’ll be helping take care of over 400,000 Ontario healthcare workers, who take care of us every day. At HOOPP, we have one goal and that is to provide our members with a secure retirement income for life. 
• Be part of a high-performance culture that reflects our core values and celebrates diversity and inclusion. Our core values: professional, accountable, compassionate, collaborative, and trustworthy, unite our employees and drive how we approach our work. We embrace equity and diversity and foster an inclusive environment so all our employees can thrive. 
• Fun! Work hard and play hard. Our teams are passionate about what they do and the impact they’re making – and we work hard for it. We also know how to let loose and have fun!
• Robust benefits package for your overall well-being. You will have access to our world-class defined benefit pension, 100% company-paid extended health and dental benefits, annual health and wellness reimbursement program, and virtual fitness, yoga and meditation classes.

What you will do:

You will wear many hats and be comfortable juggling multiple stakeholders and priorities, with an emphasis on:

• Consulting Mindset – actively listen to business and technical to help navigate discussions and solutions to achieve effective, simple outcomes with the biggest ROI for time and effort invested by both teams. Possess the ability to present well thought out ideas to the business and team leadership understanding the needs of different stakeholders
• Senior Analysis Skills – Capable of requirements gathering interfacing with multiple teams in PSG.  Actively monitor the Insight Platform using various tools like AppDynamics or Application Insights.  You enjoy providing guidance and mentorship to team members, across all levels
• Drive Deliverables to Done – Your ability to understand what needs to be done, work independently when needed, and to carry and lead initiatives.  You understand the needs of other team members and value efficiency to help reduce churn and optimize the team and business’ time
• Be an “Agent of Positivity” - Be enthusiastic and eager to contribute your senior skill set to a highly functioning team and be willing to get your hands dirty to do whatever needs to be done (including documentation and testing)

Who you are:

• Bachelor’s degree in Engineering or Computer Science field or equivalent work experience of 7+ years in a related role within the Information Technology industry 
• Senior IT professional who is self-motivated, with deep analytic and problem-solving skills 
• Excellent written and verbal communications skills, across all levels of the organization 
• Take accountability for your own work with a proven track record for delivery  
• Experience working in an agile environment, as part of a scrum team 
• Experience with full life cycle of software development, including requirements, design, development, testing, rollout, implementation, training, and support 
• Willingness to assist in end to end and regression tests of products and solutions 
• Breadth of experience in multiple application technologies, and able to quickly learn new ones.  We use: 
  • ServiceNow
  • Power Platform, especially Power BI, Power Apps, and Power Automate 
  • Microsoft Office applications  
  • Azure DevOps (or similar work item tracking tool such as Jira) would be an asset. 
  • Microsoft SharePoint technologies  
  • Test Automation technologies (Selenium, JMeter)