Senior Technology Improvement Analyst
City : Montreal, Quebec
Category : Permanent Full-Time
Industry : Finance and accounting
Employer : National Bank
A career in the Tax Activities team is an opportunity for you to grow as part of a group that brings people together and plays a key role in strategic decisions, offering a cross-sector vision in collaboration with the various partners. It means working in an inclusive, motivated team that is always ready to debate issues and promote changes and innovation.
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to
help promote your wellbeing and that of your family.
Your role
- Identify automation opportunities to optimize operations and improve efficiency.
- Design or improve work tools aimed at simplifying and standardizing operational tasks.
- Participate in the review of existing processes by proposing new ways of doing things.
- Collaborate with IT teams to implement solutions arising from ideas for improvement and/or regulatory changes in tax slip platforms.
- Participate in the implementation and management of collaborative tools for tax slip environments
- Collect and analyze data to produce reports with performance indicators (volume and forecast).
- Act as a resource person for the follow-up of technical incidents affecting certain tax slips tools and platforms
- Play a key role in the team's continuous improvement, change management and adoption of new technological solutions.
- Contribute to the advancement of technological practices and to the development of colleagues' digital skills through coaching
Your team:
Join a dynamic team by taking on a cross-sector role within the Tax Slip Management sector.
Reporting to the Senior manager of the Canadian Tax Slip Management team, you’ll play a key role in advancing the sector’s practices and improving quality.
Basic requirements:
- Bachelor's degree related to the industry and five years of relevant experience, or any other combination of training and experience deemed equivalent.
- Computer programming capability office 365.
- Solid knowledge of collaboration tools and Office Suite (Power BI, SharePoint, Power Automate, Excel, Access, etc.).
- Critical thinker who focuses on solving problems and improving, standardizing and optimizing processes.
- Sense of organization, versatility and attention to detail.
- Independent self-starter with a sense of accountability.
- Knowledge of Hostfront T80, R-Broker, Global plus or GB Fonds applications, an asset
- Knowledge of tax slips and investment products, an asset
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- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic