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Senior Product Manager, Gift Cards

Home / Senior Product Manager, Gift Cards

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City : Toronto

Category : Services Financiers

Industry : Retail

Employer : Loblaw Companies Limited

Les candidats référés ne doivent pas postuler directement pour ce poste.
Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel. 

L’utilisation du masculin à pour but d’alléger le texte

Lorsque vous embauchez des gens formidables, de grandes choses peuvent arriver. PC Finance offre une valeur sans précédent aux Canadiens grâce à des produits de paiement. Nous sommes un type de banque différent avec un type d’équipe différent. Nous sommes collaboratifs et solidaires et avons la liberté et la responsabilité de prospérer. Notre objectif est de rendre le quotidien simple et meilleur pour nos clients, et nous nous efforçons de faire en sorte que chaque dollar vaille plus.

Fièrement au service de plus de 3 millions de clients, PC Finance continue de croître en offrant des solutions et des services de paiement qui récompensent nos clients chaque jour. En tant que filiale de Loblaws Company Inc., nous partageons les valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence. Nous nous engageons à aider les Canadiens à bien vivre leur vie. Rejoignez-nous dans notre voyage.

The Senior Product Manager, Gift Cards will own category initiatives for the Gift of Choice (GOC) program available in Loblaw banner stores. The GOC brand is Canada’s go-to destination for all in-store and digital gift card needs, including our very own President’s Choice gift cards. The Senior Manager will have a dedicated focus on flawless in-store execution through the development, execution, and on-time delivery of all category programs. This candidate must also proactively seek out new opportunities and make data-driven recommendations to improve category performance. This Senior Manager is also responsible for building and fostering relationships with key stakeholders at corporate level (Store Operators & Front-End teams) to ensure category buy-in and store support. This role will have 1 direct report with core functions of the job including the following:

What You'll Do

  • Lead day-to-day execution of category priorities for both 3rd party and President’s Choice gift card programs.
  • Develop and implement store merchandising and fixturing strategies in partnership with Loblaw Properties and Store Operations teams.
  • Own project timelines for merchandising programs, including new fixture rollouts, store pilots, and planogram updates.
  • Manage relationships with key external partners including card distributors, processors, call centres, and fraud/risk vendors.
  • Ensure ongoing support from all third-party vendors to execute category strategy with dedicated focus on inventory management, merchandising, fixture productions & rollouts, promotions, digital enhancements, and fraud mitigation
  • Build and manage relationships with key internal stakeholders including store operators, district managers, front end, and loss prevention teams.
  • Manage product lifecycle including card listing and de-listing, pricing/costing updates, and management and communication of IT releases
  • Lead operational delivery of PC Bulk and Retail gift card programs including inventory forecasting, purchase orders, payment processing, and vendor performance.
  • Support category marketing efforts by developing promotional demand plans and managing seasonal inventory readiness.
  • Serve as the business unit’s subject matter expert on IT and digital projects, providing input on technical requirements and representing category needs in cross-functional planning.
  • Drive continuous improvement across category processes to streamline execution and unlock capacity for growth-driving initiatives.
  • Coach and manage a direct report to deliver executional tasks, store audits, and category updates.
  • Build strong relationships with key stakeholders across the organization, including Store Operations, Loss Prevention, Finance, Marketing, and IT.
  • Deliver updates and business performance insights to internal stakeholders through clear, concise presentations and reporting.

What You’ll Need

  • 5–7 years of experience in category management, merchandising, retail operations, or CPG.
  • University degree in Business, Commerce, Marketing, or a related field.
  • Demonstrated ability to lead cross-functional projects and manage external vendors.
  • Strong analytical and problem-solving skills with a data-driven approach.
  • Proven ability to manage timelines, priorities, and multiple stakeholders.
  • Proficiency in data management, analysis, and visualization using spreadsheets
  • Experience managing or mentoring junior team members is preferred.
  • Comfortable navigating ambiguity and making proactive decisions
  • Excellent communication skills with the ability to influence across all levels of the organization.
  • SAP experience is an asset

Venez vous joindre à une équipe gagnante qui fait preuve d’innovation, d’énergie, de créativité et de vision.  Nous connaissons bien l’importance d’une main-d’œuvre diversifiée et nous encourageons donc les candidatures d’Autochtones, de femmes, de membres des minorités visibles et de personnes ayant un handicap.  Nous remercions tous les candidats de leur intérêt, mais nous communiquerons uniquement avec ceux et celles qui auront été retenus pour une entrevue.

PC Finance estime que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter les diversités culturelles croissantes de notre pays dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des mesures d’adaptation sont offertes sur demande aux candidat(e)s et aux collègues qui ont des handicaps.

De plus, nous croyons que la conformité aux lois va de pair avec la bonne conduite.  Respecter la loi fait partie intégrante de notre Code de conduite, qui consolide ce que nos clients et nos intervenants attendent de nous.

#FR

#SS #ON

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