Senior Manager, IAM Onboarding (GCS)
City : TORONTO, Ontario, Canada
Category : Technology | Analytics | Research
Industry : Financial/Banking
Employer : RBC
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
WHAT IS THE OPPORTUNITY?
The Identity and Access Management (IAM) Onboarding Team is looking for a Senior Manager to manage a small team and work towards integrating RBC applications onto RBC’s IAM services (SailPoint, OKTA, CyberArk/PAM, Azure AD, GDS etc). This process will require you to work with a wide range of technology and business stakeholders. We’re looking for an ambitious, curious, self-starter with knowledge in the cloud computing space, who challenges the status quo, is constantly thinking about flexibility, robustness, and simplicity in everything we do.
What will you do?
Work with business partners and application teams across RBC Enterprise to explain the onboarding process and document requirements.
Report on SailPoint/Authentication onboarding progress and metrics
Work with business partners and application teams to ensure data remediation is completed including orphan, description clean-up, role creation, Segregation of Duties (Toxic Combination) policy creation in the IAM SailPoint Tool.
Participate in all aspects of onboarding testing as requested by the onboarding team: This may include:
Review, analyze, and define onboarding requirements as reflected in the requirement documents and contributes to the technical development specifications by ensuring that these meet the Requirements
Test case scenarios creation and assisting with test case writing
Assisting with FST, UAT, OAT, and PIV testing
Provide support with tasks and ad hoc requests as required
Find and implement solutions to improve the efficiency of the onboarding process.
Provide team direction in the optimization, efficiency and capacity planning of initiatives
Function as point of escalation and resolution for incidents and project related issues
Guide, coach, and mentor team to drive optimal performance
What do you need to succeed?
Demonstrated people management experience with ability to determine the information and communication needs of the stakeholders and project and to collaborate across functions and businesses.
Strong experience with SailPoint IIQ and/or Authentication (OKTA/Azure AD) and understanding of Cloud Identity as a service (IDaaS) for SaaS, PaaS and IaaS
Undergraduate degree coupled with strong identity management (IAM) experience in a large organization, preferably a financial institution.
Project management and time management capabilities; Strategic thinker with strong organizational,
Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously
Experience working on multiple assignments and tasks concurrently, ability to prioritize and meet deadlines while handling stressful situations with emotional intelligence
Data analysis and reporting skills.
IAM provisioning and de-provisioning
Professional certification(s) related to information security or information risk management such as CRISC, CISA, CISM, CISSP
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.