City : Toronto, Canada

Category : Enterprise Operations

Industry : Financial Services

Employer : Ontario Teachers’ Pension Plan - OTPP

The opportunity

OTPP is building the next generation IT Infrastructure platform based on Public Cloud technologies. Join us in our journey to provide our business a world-class runtime environment for their applications.

The Infrastructure Engineering Lead, part of the Cloud and Compute Engineering team, is a senior technical role that will be supporting the introduction of infrastructure technologies at Ontario Teachers’.

You will be responsible for compute technology strategy, design and continuous improvement and will work with various service providers to oversee implementation. Responsible for planning, gathering and translating technical requirements into infrastructure solution designs in alignment with business needs.

This role is additionally responsible for relationship management with key vendors and internal partners, managing services, processes and critical metrics, related to system design effectiveness, requirements traceability, customer and partner satisfaction, system design quality and system availability in order to take proactive actions and deliver expected levels of system capability.

Who you'll work with

You will be part of a collaborative and innovative team, dedicated to introducing a strengthened technology foundation across the organization. This is a forward-thinking team, continuously learning through experimentation, research, and professional development opportunities.

What you'll do

• Analyze business and system requirements

• Recommend alternative technologies and improvements

• Lead design and review of new systems

• Plan for integration

• Transition solutions to Operations and provide Level 3 support

• Mentor and coach junior technical staff and managed services staff

• Work with management to review status of projects, performance targets, strategies and operations

• Assesses the performance of vendor staff and works with vendors to address performance issues.

• Decision making

• Work under the direction of Sr Manager, Cloud and Compute Engineering. Exercise substantial personal responsibility and autonomy in the areas of server design, analysis tools, approaches, outputs and methods

• Prioritize work to be performed by other teams related to design and build activities.

What you'll need

• Proficient with compute technologies and services, both on-premise and public Cloud (Azure)

• Significant experience in the design of distributed, high availability compute designs

• Bachelor's degree in computer science, Business Studies, IT or relevant experience

• Nice to have: ITIL Foundations certification 

• Nice to have: TOGAF certification 

• Server Services and Operations:

  • Proficient in operating systems: Linux – RHEL, Ubuntu (must have), Windows (nice to have)

  • Infrastructure as Code scripting (nice to have)

  • High Availability solutions

  • Disaster Recovery (DR) solutions

  • Modern user authentication mechanisms (e.g. SAML, Claims Based Auth, certificate based auth)

  • Monitoring solutions

  • Backup/restore solutions

• Experience

  • A minimum of 5 years in IT

  • Relevant experience in managing OS images and administrating Operating Systems

  • Relevant experience in deploying and administering Azure services

  • Relevant experience in designing Enterprise Infrastructure Services running various Compute, Network & Storage ecosystems

  • Server technologies automation – infrastructure as code

  • Demonstrated ability to generate and maintain technical documentation

#LI-OTPP, #LI-INITIALS, #LI-Hybrid (as applicable)

What we’re offering

• Pay-for-performance environment that offers competitive salary and incentive

• Numerous opportunities for professional growth and development

• Comprehensive employer paid benefits coverage

• Retirement income through a defined benefit pension plan

• The opportunity to invest back into the fund through our Deferred Incentive Program

• A flexible/hybrid work environment combining in office collaboration and remote working

• Competitive time off

• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year

• Employee discount programs including Edvantage and Perkopolis

• Degreed: a digital platform that helps you quickly and easily discover, share, and track various learning resources — from courses to videos to articles and more

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.  We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.  To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers'.

How to apply

Are you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application.

Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.

Candidates must be legally entitled to work in the country where this role is located.

The privacy of your personal information is important to us. Please visit our Privacy Centre to learn how we handle your personal information.

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