City : Mississauga, ON

Category : Full time, Supply Chain

Industry : Retail Goods

Employer : Canadian Tire

What you’ll do

The Senior Consultant, TMS (Oracle Transportation Management) role serves as a technical expert in Oracle Transportation Management (OTM), driving enhancements, support, and delivery of new features for the Operations Planning & Transportation Execution Teams. This position demands a strong background and knowledge in the configuration and impacts of changing, adding, or removing configurations in OTM. The Senior Consultant, TMS (OTM) Super User will coordinate and interact with the TMS Project Team, IT development and shared services teams, vendors and architecture teams to ensure requirements are understood and capable of being implemented. This is a technical role requiring strong analytical skills and a willingness to partner across several teams to implement project deliverables.

This role has project and sustaining accountabilities. It's required to support and tune our OTM West sustaining operations with the rest of our TMS Super User team, as well as participate in our contributions to the project team to build the net new functionality required for OTM East/Central.

For Sustaining:

• Support, develop, and maintain our OTM platform to ensure capabilities are delivered through optimal system configurations, settings, and controls. It will include participation in rotation for 24/7 support with the rest of the TMS Super Users.

• Partner with Product Owner on product vision, requirements definition (functional and non-functional), and capability analysis to ensure the product features support the needed business requirements.

• Participate in ongoing interaction with Oracle Support and related teams regarding Quarterly Releases, Patches, Oracle SRs, etc. to ensure timely testing and validation, as well as continued effective and efficient operation of the system and product flow.

• Provide subject matter expertise while developing and maintaining functional system configurations, documentation, and processes.

• Provide data content, modeling, and mapping expertise for OTM.

• Complete both hands-on configuration of the platform as well as management of internal and potentially outsourced configuration resources.

• Assist business stakeholders with testing of system changes and analyze data flows for process improvement opportunities.

For TMS OTM Project:

• Support testing efforts using business requirements and user acceptance criteria to validate that system configuration is working as expected. This includes Regression Testing to ensure new functionality doesn’t harm current functionality in Production from previous phases.

• Partner with Solution Integrator consultants, to obtain deeper knowledge of Oracle Transportation Management (OTM) functionality and acquire the ability to support configuration efforts.

• Manage activities in alignment with Agile approach (sprint planning, story-execution, defect resolution, sprint demos, retrospectives, etc.)

• Work collaboratively with IT and Solution Integrator to support defect resolution and execute respective assignments captured in project plan.

• From an Organizational Change Management (OCM) perspective, act as conduit between business and project team (includes facilitating project updates, responding to inquiries, supporting training efforts).

• Oversee assigned activities in accordance with project timelines and agreed-upon detailed design.

• Partner with project team and stakeholder groups (Transportation, Operations Planning, Distribution, and IT) to support a smooth implementation.

• This position will be required to work Monday to Friday as a standard week, with a minimum of 2 days in the office (Mississauga campus).

• Additional days as required to support pre and post implementation activities. Participation in rotation for On Call 24/7 is also required to support our stakeholders’ 7-day per week operations all year round.

What you bring

• Experience supporting, configuring, and implementing Oracle Transportation Management (OTM) modules.

• Advanced OTM Workflow Agent design and configuration

• Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, end users across a variety of business units, Technology professionals, and subject matter experts.

• Skilled in data gathering and analysis with the objective of providing solution recommendations and validation from a data and information flow perspective.

• Strong ability to work effectively within time constraints, changing priorities, and independently.

• Ability to provide reliable solutions to a variety of problems using sound problem solving techniques including the ability to find root cause and corrective action for given problems.

• Strong analytical and problem-solving skills.

• Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, and PowerPoint.

• Three or more years’ experience as an OTM systems or functional analyst.

• Bachelor's degree or equivalent technical and business experience.

• Intermediate to strong skillset with PL/SQL (Programming Language/Structured Query Language) or other programming languages

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.