Senior Consultant, Retail Integration
City : Toronto, ON
Category : Full time, Retail Operations
Industry : Retail Goods
Employer : Canadian Tire
What you’ll do
Integrated Store Support is a dynamic team established to collaboratively support the integration of Technology, Merchandising and Business initiatives into retail ready programs which can be successfully executed at the Store level. Our dynamic team works in an agile environment to align the needs of the Business with the capabilities and needs of Stores. The Senior Consultant, Retail Integration serves as the primary liaison between Corporate Teams, Retail Operations and Dealer Communications. Supporting In-Store Technology, you will be the gatekeeper of corporate initiatives and in-Store execution. You will be responsible for building and fostering relationships to improve our collective performance, positively impact the customer experience and drive network performance overall sales growth.
Be a Subject Matter Expert for in-store technology systems that advocates Store processes, Store communications and Store Operations to the Corporation.
Build strategic working relationships and partner cross functionally with business units to consult, guide and shape strategies and priorities to improve Store execution of programs and initiatives.
Ability to create compelling presentations using strong presentation skills that can engage stakeholders at various level of the organization, including supporting Dealer Working Group discussions.
Determine appropriate level of support for business units ensuring capacity, resources and planning are managed effectively to deliver ‘Retail Ready’ programs to the Stores.
Identify and make recommendations to improve existing programs, communications, and related processes to improve store execution and adoption.
Support our business units in developing the appropriate content and direction for Store facing communications in conjunction with the Dealer Communications Team.
Integration and understanding of business priorities to drive results at Stores.
Build strong and credible relationships with field teams to help drive corporate initiatives at Stores functional level.
What you bring
Minimum 5 – 7 years retail experience (preferably with Canadian Tire).
University degree or equivalent.
Strong business acumen including an understanding of store business processes/store operations and in-store technologies is critical for success.
Demonstrated ability to manage multiple priorities in a constantly changing environment.
Agile and innovative individual who can manage in a fast-paced environment of change and ambiguity.
Highly organized and adept at prioritization - Recognize and keep track of all the moving pieces in projects, adjusting to new information, goals, and conflicting priorities.
Excellent written and oral communication skills for various audiences.
Creative thinking that can contribute to innovative solutions to projects/programs.
Ability to problem solve and prioritize strategic initiatives to meet business objectives while focusing on flawless execution at Stores.
Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to drive initiatives forward.
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
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About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.