
Selling Excellence Manager
City : 7333 Mississauga Road North
Category : Other
Industry : Healthcare
Employer : GSK
Site Name: Canada - Ontario - Mississauga
Posted Date: Jan 26 2023
Posted Date: Jan 26 2023
Job purpose
You will partner with the business to define training priorities for the sales organization and lead the implementation of Selling Excellence initiatives. The goal is to increase the capabilities of our sales representatives in order to drive performance in field.
Details (Your Responsibilities):
Key deliverables and ongoing responsibilities:
- Collaborate with cross-functional partners to develop, lead, and embed the required learning strategy that clearly defines field capabilities and priorities aligned to the business objectives.
- Can lead and drive learning plans through an annual business planning process in partnership with cross-functional partners
- Understands the concepts of adult learning & engagement and can apply these principles to development plans (both personal skills/capabilities and Strategic Account Management)
- Demonstrates strong understanding of customer reality/needs, environment, and ecosystem (physicians, pharmacists etc) and capable of modelling/instructing, driving required field capabilities including effective Strategic Account Management mindset
- Conduct learning needs assessment in collaboration with the business to clearly understand and define the capability gaps utilizing diagnostic processes such as GEMBA, role analysis, focus groups, interviews etc.
- Work with business Subject Matter Experts (SME’s) to identify target audience, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success
- Define the most effective learning mix (i.e. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, provide innovative instructional design within each learning project.
- Broker resources and/or capabilities across the Selling Excellence function and business to develop agreed solutions i.e. Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate.
- Ensure Selling Excellence solutions are developed and deployed aligning to global frameworks, standards, systems and processes when appropriate.
- Support the delivery / facilitation of Selling Excellence interventions where appropriate.
- Ensure the effective delivery & deployment of enterprise/business unit wide solutions and offerings i.e. leadership, business skills curricula within area of responsibility.
- Support the development, deployment and maintenance of required local capability curricula i.e. technical and compliance curricula.
- Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the new overall GSK Capability Framework.
- Consult and advise cross functional partners on Selling Excellence offerings, capability standards & their effective application.
Why you?
Basic Qualifications
- Bachelor’s degree
- 3+ years of sales experience in pharma
- 2+ years of sales training experience in pharma
- Base understanding and experience of the end to end learning process i.e. learning needs assessment, program design & delivery and learning evaluation & assessment.
- Strong knowledge of the Canadian pharma landscape and effective sales techniques with Canadian customers.
- Proven ability to listen and interpret customer needs and then translate into an effective offering.
- Track record of strong project management skills across small to medium scale projects.
- Experience in leading development initiatives i.e. training, coaching, learning initiatives
- Strong interpersonal and communication skills to effectively work in a team
- Strong presentation and facilitation skills, both virtual and face to face
- The ability to work successfully in a fast-paced environment with the need to manage constant change. Thinks ahead to be ready for change, re-plans quickly, effectively manages high levels of ambiguity.
- Ability to build relationships quickly and credibly and then leverage those relationships to drive Selling Excellence priorities.
- Experience of working within a complex, cross-functional / matrix environment.
- Can be located anywhere in Canada, provided the candidate has:
- Flexibility to travel to Mississauga head office (approximately once every 2-3 weeks)
- Flexibility to travel to Regional / National Sales Meetings, as required (quarterly)
Preferred Qualifications :
- Bilingual (French/English) for written work and presentations
Why GSK?
By 2031, we aim to deliver more than £33 billion in annual sales – a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world. And we’re confident in our future.
Since 2017, we’ve delivered 13 major approvals and more than doubled the number of potential new vaccines and medicines in Phase 3 and registration to 23. Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients.
In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention.
GSK’s portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally. We’re prioritising investment in vaccines and specialty medicines, which we expect to grow to around three quarters of our business in the next five years.
Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people. GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA.
In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation.
General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases.
Every day, GSK medicines and vaccines protect and improve health, making life better for millions of people all over the world.
Find out more:
*LI-GSK
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.
GSK is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals to apply to our career opportunities. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at canada-recruitment@gsk.com. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.
As a health and science-based organization, GSK is committed to following the recommendations as set out by Health Canada and taking all necessary steps to help curb the spread of COVID-19 which includes getting the COVID-19 vaccine. We feel strongly that this is the best way to help protect those we value most: our employees, families, communities and the patients and consumers we serve. To that end, we are taking an important step to ensure the safety of our employees during this global public health crisis.
Only employees who are fully vaccinated against COVID-19 may attend our Mississauga and Laval corporate offices. In addition, all customer-facing employees who, as part of their job, attend healthcare settings such as hospitals, pharmacies, doctors’ offices and dentists’ offices will need to be fully vaccinated against COVID-19. Notwithstanding the foregoing, employees may seek an accommodation for human rights-related reasons, including medical or disability-related conditions, or religious beliefs.
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