Risk Assessment Insurance Specialist
City : TORONTO, Ontario, Canada
Category : Customer Service | Client Advice | Sales
Industry : Financial/Banking
Employer : RBC
Job Summary
Job Description
What is the opportunity?
The Risk Assessment Insurance Specialist is a self-starter who exudes energy, curiosity, and enthusiasm to take on any challenge that is presented to them within the RBC Wealth Management Financial Services Inc. (RBCWMFS Inc.) This role requires to be analytical and pays attention to details. As the Risk Assessment Insurance Specialist this person can pivot easily depending on the situation and circumstances presented to them.
What will you do?
Branch Audit
Prepare policy information for Branch Directors and teams prior to their branch audit and works on the report prior to meeting.
Review of owner’s address, IA licensing is consistent with owner’s address
Agent of Record (AOR) Transfer in policies are highlighted to the branch to ensure all documentation is in place and is within the branch secure folder
Schedule a call with the Branch team and review the policy listing with the power point presentation
Go through the checklist and ensure that the branch has everything in place prior to their audit
Answer any questions during and after the branch audit call
Policy Review
Sampling of 20 policies per month that have recently settled.
Concentrating on Universal Life and Whole Life products for review.
Ensures that suitability has been established and that the policy is in good standing
Works with Estate Planning Specialist (EPS) on each policy and confirms with the EPS should there be any missing information
Discuss each policy with Senior Management Team and obtains approval
(AOR) Transfer in policy assessments
Generate a report of policies from RBCWMFS Inc. database that have transferred into the agency.
Access policies by doing the following:
Check the carrier site first to confirm if policy is still inforce
Compare the client and policy information on the RBCWMFS Inc. CRM database verses the carrier site.
Policies will require additional documentation to assist with the findings and assessments.
Concentration on whole life and universal life products.
Request documentation from carriers such as original illustrations, applications, policy contract information such as schedules, financial UL funding.
Request universal Life and whole life current inforce illustrations.
All communications with the carriers, advisor (agent of record) EPS must be documented in our data base.
Assessments, inforce illustrations and original documents are to be uploaded to our CRM database system.
Assess/discover and investigate if the policy is onside or offside and provide findings and assessment documents to both the advisor/agent of record and EPS.
What do you need to succeed?
Must haves:
Minimum 2-5 years in a life and living benefits insurance role.
Post-secondary studies in a related field.
Excellent communication skills
Life & Accident/Sickness Insurance License (LLQP)
Nice-to-have:
Bilingual French
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Job Skills
Communication, Competitive Markets, Cross-Selling, Customer Knowledge, Customer Needs (Inactive), Group Problem Solving, Identifying Sales Opportunities, Insurance Products, Perseverance and Follow-Through, Sales, Sales Activities, Sales ClosingAdditional Job Details
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