Retail Execution Specialist – Western Canada
City : Canada, Canada
Category : Operations
Industry : Retail
Employer : Home Hardware
Home Hardware has an exciting opportunity available for a Retail Execution Specialist – Western Canada to join our Retail Operations team. Reporting to the Regional Director, Retail Operations, you will be responsible for the successful on-boarding of all new Dealer-Owners and supporting the field sales teams by providing on-going development and training to Dealers and their staff.
This is a key role that focuses on fostering relationships with our Dealer-Owners and working with them to drive the success of the store’s future. If you offer strong training and influencing skills and are looking to make a direct impact to our Dealer-Owners, we’d welcome your application!
*Please note this role requires extensive travel throughout Western Canada.
What you’ll do:
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.
#HP
This is a key role that focuses on fostering relationships with our Dealer-Owners and working with them to drive the success of the store’s future. If you offer strong training and influencing skills and are looking to make a direct impact to our Dealer-Owners, we’d welcome your application!
*Please note this role requires extensive travel throughout Western Canada.
What you’ll do:
- Support with remote and on-site training of HHSL systems and services for all new Dealers and their staff.
- Be a subject matter expert in all training content, HHSL systems, services, and corporate programs.
- Assist Regional Director and Field Sales teams (Territory Managers) with special store projects i.e., new store set-up, data guide, recommended inventory report training, fixture set-up, merchandising set-up, and category management initiatives.
- Participate in various training and development activities, program roll-out events, and peer collaboration.
- Participate, attend, and contribute to all required Dealer peer and performance team meetings.
- Assist Regional Director / Territory Manager with confirming application conditions have been completed. Assist with follow-up and support as required.
- Execute in store operational checklists as required.
- Support all company goals and objectives.
- A minimum of three to five years’ experience in a training or facilitation focused role within the Retail or Hardware industry.
- Solid understanding of retail business operations and customer service concepts.
- Experience within the home improvement or lumber industry is considered an asset, with strong retail merchandising skills and abilities.
- Project management skills, with the versatility to manage a varied scope of projects.
- A strong facilitator with the ability to teach, coach and facilitate presentations at a high level.
- Ability to analyze data and financial reporting to identify opportunities for growth/improvement within a business unit.
- Advanced interpersonal and relationship building skills to create strong partnerships with all stakeholders.
- Strong written and verbal communication skills.
- Strong working knowledge of Microsoft office software.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.
#HP