City : Toronto

Category : Full time

Industry : Financial Services

Employer : Interac

Technical Service Management Analyst Intern

The Technical Service Management Analyst, plays a supportive role in Service Management within IT Operations, where the key mandate will be the support of Interac commercial services and operations.  In this role, you will work closely with Technical Service Directors in the following aspects: 

• Translate stakeholders requirements into reporting deliverables

• Assist with dashboard and report generation

• Develop performance metrics

• Deliver ad hoc reports

• You will collaborate and work with cross functional teams and thrives in high-performing and fast pace environment.

We are looking for someone who is:

• Engaging 

• Details orientated

• Inquisitive

• Great in multi-tasking and prioritizing

• Eligible to work for Interac Corp. in Canada in a Full Time Capacity

You're Great At...

• Designing business analysis for use throughout the cycle of service management

• Creating business reports that provide insight into key data points

• Monitoring data to identify changes in trends

• Communicating the results of data analysis in written and verbal form to manager

Must Have Skills:

• Previous data analysis experience

• Ability to independently, resourcefully, and creatively research and implement new solutions

• Ability to translate stakeholders requirements into reporting deliverables

• Working knowledge of analysis and reporting tools, especially in Excel

• Creative, responsive and adaptive in a dynamic environment

Nice To Have Skills:

• Experience in Tableau

PLEASE NOTE: to be eligible for Interac internship roles, the candidate must be currently enrolled in a post secondary academic institution.