City : Toronto

Category : Full time

Industry : Financial Services

Employer : Interac

People & Culture Intern (Fall 2024 – Facilities/DEI)

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

The People & Culture (P&C) Intern will play a supporting role in the delivery of an enriching employee journey for all Interac team members. Reporting to the Facilities Leader with a dotted line to the Diversity, Equity and Inclusion Lead, you will have the opportunity to further your development by providing day-to-day support for various projects and initiatives within the Employee Journeys team. This role requires you to be in-office five (5) days a week as you will be providing front-desk coverage which includes answering calls, responding to facilities emails and providing ad-hoc in-office support.

The intern will have an opportunity to learn and participate in DEI and Facilities employee engagement, onboarding, training, and development and more!

Your efforts will contribute to the enablement of the organization’s most important asset – its people.

You’ll be responsible for:

· Assisting with general P&C programs and initiatives, including the organization and execution of in-person and virtual D&I events, employee onboarding and facilities ad hoc needs

· Providing general front-desk office coverage & facilities support including daily office walkthroughs, address issues with amenities, coordinating mail/couriers, answering calls, and managing office and vendor bookings

· Responding to employee inquiries, monitoring shared inboxes according to preset service level agreements · Preparing reports and provide requested information by the P&C Employee Journeys team

· Researching, analyzing, and maintaining information systems in support of DEI & Facilities administration – entering all employee information into applicable systems

· Managing the centralized D&I intranet, calendar, inbox and Microsoft Teams channels

· Planning and executing D&I programming in partnership with Employee Resource Groups (ERGs)

· Creating communications to acknowledge days of significance

· Supporting the P&C team in their day-to-day partnerships with business client groups

You bring:

· Currently enrolled as a student in a post-secondary Bachelor Program Eligibility to work for Interac Corp. in Canada in a full-time capacity and in-person at our Toronto office from Monday to Friday

· Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making

· Able to be flexible especially in re-setting the priorities

· Understand diversity, equity, and inclusion

· You are a proactive problem-solver with a demonstrated track record of driving continuous improvement initiative

· Solid verbal, written and analytical communication skills. You are able to articulate your thoughts succinctly

· Proven time management and organization skills. You are able to prioritize and manage your time effectively to meet deadlines

· The ability to lift office assets of about 15 lbs

· Relationship-building and strong interpersonal skills with the ability to develop trust and confidence, work effectively and collaborative with individuals across multiple functions and levels. 

· A self-starter mindset with a drive for continuous learning and desire to understand what motivates people and how to engage diverse individuals

· Understanding that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making

· Proficiency in the Microsoft Office Suite (Outlook, Word, Power Point, Excel, Power BI, MS Teams) with preference for working knowledge of Excel Bonus knowledge in Workday or a similar human resources information system

· Previous experience working in HR, facilities, D&I or retail customer service roles considered an asset

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values:  They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you