City : Toronto

Category : Full-time

Industry : Telecommunications

Employer : Shaw

A little about us

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupting the status quo. Does that sound like you? We’d love to meet you.

The role

As a Release Deployment Specialist, you will be part of a dynamic high performing interactive team. In this role, along with other responsibilities, you will be accountable for managing and coordinating the deployment of intergraded release, planning and scheduling of integrated changes in pre-production & production environments and driving teams the coordination of changes for each release.

A typical day

• Planning, coordinating and scheduling releases of pre-production & production environments, including managing conflicts, risks, impacts and dependencies.
• Collaborating and driving teams during release technical meetings, host triage war rooms for issue management, deployment planning sessions in collaboration with teams.
• Creating release deployment plans, providing timelines for release build and test, including dependencies of tasks and rollback strategies.
• Create change requests and related documentation for release build and deployments using enterprise tools. (ServiceNow & JIRA)
• Metric collection and reporting for releases (deployment, incidents raised during deployment windows etc.)
• Conduct retrospectives and post deployment reviews.
• Communicating and reporting on all change implementations.
• Conduct assessments of release deployments in collaboration with teams.
• Tracking, identifying, communicating & coordinating all release-related tasks between different teams of defect backlogs & planned release scope.
• Tracking, identifying, and reporting on risks, impacts, dependencies, and critical path of release deliverables, to ensure quality of release is not impacted.
• Tracking, conducting reviews, assessments and managing release change control process, to ensure release schedule, quality, risks, and impacts are controlled.
• Tracking & driving domain teams in providing on-time defect resolution within the SLA criteria set for releases, while supporting & ensuring quality management team in achieving planned test strategy for the release.
• Escalating & reporting project & backlog that do not meet readiness criteria which impact release schedule and quality.
• Collaborating and driving teams during release technical meetings, host triage war rooms for issue management, in collaboration with teams.
• Hosting & communicating outcomes/outputs of release meetings and sessions (daily stand-ups, release technical meetings, triage war rooms for issue management, planning sessions, etc.)

Your skills/experience

• Telecommunication industry experience.
• Software Development Life Cycle & Software Test Life Cycle Delivery & support experience
• Familiar with Agile methodologies
• Familiar with ITIL processes and best practices & associated tools (ServiceNow, Jira or similar)
• Deployment tools (Example: Jenkins, TeamCity or similar)
• Basic DB skills
• Debugging skills (example: logs through Splunk or similar tools)
• Be able to gather metrics and reporting of releases deployments.
• Conduct retrospectives and post deployment reviews.
• Ability to track release health during the release cycle with Release & QA team for each release (defects carried forward, smoke testing in staging environments, etc.)
• Communications of all release deployments from begin to closure.
• Ability to assess and manage all release collaterals (change requests, release plans, build and test plans, deployment plans, etc.) in collaboration with Wireless teams.
• Ability to assess and review all impacts, risks, dependencies, and critical path of release deployments in collaboration with teams.

Other details

• This position requires the successful completion of a criminal and credit background check

At Freedom, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic. Freedom Mobile Inc, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Freedom Mobile Inc. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.