City : Toronto, Ontario

Category : Digital

Industry : Technologies de l'information

Employer : Cognizant

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive! And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Role overview

We are seeking a dedicated and motivated OpenText Exstream Designer to join our dynamic team! As an OpenText Exstream Designer, you will play a crucial role in creating and developing high-quality, personalized customer communications through innovative design and technological solutions.

What you'll do

• Design and develop high-quality templates and customer communications using OpenText Exstream.
• Collaborate with customers to capture requirements and translate them into functional designs.
• Ensure compliance with branding, legal, and regulatory requirements in all communications.
• Test and validate crafted documents to ensure accuracy and functionality.
• Maintain and update existing templates as necessary to reflect changes in business requirements or branding.
• Provide technical support and troubleshoot issues related to OpenText Exstream.
• Participate in project meetings and contribute to the planning and execution of projects involving customer communications.

What you bring to the role

• Should have 6-10 years of CCM experience with 5+ years in OpenText Exstream.
• Ability to provide architectural and application design directions to implement forms in OpenText Exstream.
• Deep knowledge in developing and documenting forms design and specification with working experience on OpenText Exstream.
• Template design & development experience using OpenText Exstream.
• Hand on experience with Empower Editor.
• Knowledge in Command Center.
• Experience in designing and developing multi-channel (Print, web/html, email, archive, SMS, Fax etc.) communications.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in Toronto, ON, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations