City : CAN-ON-Ontario

Category : EMCI-Domestic Emergency Response

Industry : Civil and Social Organizations

Employer : Canadian Red Cross

Title: Officer- Systems and Reporting

Employee Working Location: Remote/Virtual (Ontario)

Employment status: Permanent Part Time - 25 Hours per Week

Salary band: $38 717 - $49 336/year

The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 - is seeking an Officer- Systems and Reporting to join our team.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Under the supervision of the Systems Readiness Manager, ON, and in alignment with CRC National Systems and Information Management standards, the Systems & Reporting Officer is responsible for the implementation and maintenance of effective emergency response systems, tools, processes, and training to ensure CRC personnel in Ontario are prepared for emergency response events. The Systems and Reporting Officer is also responsible for coordinating the collection, collation, analysis and dissemination of operational information related to Canadian Red Cross emergency responses in Ontario to internal and external stakeholders. The incumbent will support with the production of reports, dashboards and presentations to management, internal and external stakeholders among others. This position will also support the Systems Readiness Manager in the creation of new business processes or tools that support provincial operations or programming. When necessary, the incumbent will also participate in disaster response operations across Ontario. 

In this role you will:

• Operationalize the implementation of Systems during responses or recovery operations, adhering to national standards and processes
• Provide support and recommendations to the Provincial Disaster Coordination Team (PDCT) and Systems Readiness Manager in the development of Field Operations Teams Workforce Plans (WFP) based on anticipated or activated Systems
• Provide initial and ongoing troubleshooting, training, and required support to the Field Operations Team(s) (FOT) on System use including the Emergency Management Information System (EMIS, financial assistance modalities, response processes and tools (GIS map tools, lodging, escalations) in alignment with National guidelines
• Both during and outside of active operations, manage user access to EMIS, PowerBI, GIS Maps and other Systems required to achieve operational goals and to maintain and build capacity in coordination with Information Systems, Learning and Development, National Systems, EMCI Information Management, People Services and the Response Leadership.
• Act as a supportive IM focal point during responses to ensure that appropriate National IM guidelines, supports, and protocols are implemented and followed, including the use of existing or development of information-gathering modalities.
• Collect, structure, clean and analyze data from the information management tools (EMIS, Power BI)
• Coordinate the collection of qualitative and quantitative data from key personnel to support the drafting and finalization of situation reports and case studies
• Assist in producing timely and accurate detailed reports using concise language and appropriate data visualizations for internal and external stakeholders, including senior operational personnel, the executive and external partners such as the provincial and federal governments 
• Support the development of appropriate indicators required for reporting to internal and external stakeholders and ensure that they are incorporated into operational monitoring tools
• Assist in the establishment of business processes with regards to the implementation of new support Directives in the field.
• Develop and maintain a library of processes and tools to support the operation
• Monitor the implementation and usage of Directives in the field and create processes to correct irregularities identified.
• Lead and manage the volunteer-based Ontario EMIS/Systems Team

We are looking for:

• Completion of University degree in a related field and a minimum of 3-5 years’ experience
• Solid data collection experience, including analysis and collation ability for managing large datasets
• Experience in the creation of appropriate methodologies for the collection of both qualitative & quantitative data
• Experience working with a variety of different data systems and programs
• Experience working in a monitoring or reporting role within a not for profit is a strong asset
• Experience working with diverse teams remotely
• Proficiency in analysis and interpretation of data from multiple sources to support decision making
• Demonstrated robust skills in MS Office suite of tools, especially Word, PowerPoint and Excel; Skills with Information Management Systems and Power B I reports and dashboards considered a strong asset  
• Ability to process large volumes of data to anticipate and identify key messages, lessons, or gaps
• Effective and creative problem-solving abilities, including the ability to solve complex problems

Working Conditions:  

• The majority of the work is performed in an environment which is mostly clean and comfortable.
• Occasional travel may be required.
• Able to work non-traditional hours, and be on-call and respond to emergency/disaster related requests.
• Eligibility to work in Canada: At this time , we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).  
• At this time , the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel.  
  

Qualified applicants are encouraged to apply as soon as possible - those who apply after the selection process has started may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

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