Role Overview

Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.

Embrace Courageous Safety Leadership (CSL): At Teck, safety is a core value, central to our empowers work culture. Through programs like CSL, we empower every employee to be a safety leader, fostering a proactive approach to identifying and mitigating risks. As part of our team, you'll contribute to sustaining this safety-first environment, where speaking up and driving positive change are not just encouraged but expected. 

Reporting to the Lead – Mining Technology Deployment, the Mining Systems Specialist is a site-based resource dedicated to the success of Teck Highland Valley Copper’s mining technology systems and solutions. This role is responsible for the local support, maintenance, and operation of networks, applications, and OT systems required to enable AHS (Autonomous Haulage Systems) and other mining specific technologies at HVC.

To be successful, we are looking for someone with outstanding problem solving, interpersonal, and communication skills; a humble and driven individual who can remain organized and prioritize contending demands in a fast-paced team environment.

Key Responsibilities

• Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
• Technical support and local site contact for systems responsible for the operation of the Autonomous Haulage System at HVC including software, servers, workstations, networks, databases, and global positioning systems.

• Act as the dedicated point of contact amongst HVC AHS Operational and Maintenance leadership, Teck Digital Systems, Shaw Communications, Caterpillar, and Finning for networks and systems which support AHS and other operational technologies.
• Responsible for onsite support and maintenance coordination of the P-LTE, Wi-Fi, and Core OT in-pit networks in the mine area.
• Create and maintain reports on network and communication system performance and operational metrics.
• Support development teams and assist in new and existing OT system integrations.
• Responsible for AHS Access Management and Catalog Tasks (access requests), Incident tickets in Service Now, and remote access requests.
• Adhere to the Teck Digital Systems change control and other policies and procedures.
• Support SIM card and wireless client programming and management for Wi-Fi and LTE networks.
• Develop and maintain prints, user guides, and technical documentation of networks and systems supporting mining specific technologies.
• Maintain and support GNSS base station hardware and software.
• Focusing on continuous improvement, investigate, plan, and assist with future technology requirements.
• Provide technical guidance and expertise to development teams and maintenance personnel.
• Able to work rotating shift schedules or be on call as required

Qualifications

• 2 to 4 years of experience delivering and supporting information technology services in an industrial setting.
• 2 to 4 years’ experience working in and around an active mining area with technologies which support the process such as fleet management, high precision guidance, and industrial networking.
• Bachelor's Degree in Computer or Software Engineering, Computer Science, or equivalent experience.
• Strong commitment to project success and the ability to maintain strong relationships with internal and external stakeholders. 
• Excellent written, verbal and collaborative communications skills working in a team environment to coordinate and execute project activities.
• Expertise interfacing across the various teams and levels of Teck Digital Systems department. 
• Knowledge of Microsoft Windows desktop and server Operating Systems, virtualization, Active Directory, computer networking fundamentals and database operation is required.
• Previous experience with LTE and Wi-Fi network operation and support preferred

Why Join Us?

Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to:  

• Annual Performance Bonus 
• Profit Share Plan 
• Health Spending Account   
• Personal Spending Account 
• Extended Health Care   
• Dental and Vision Care 
• Employer Paid Pension Plan 
• Life Insurance and Disability Coverage  
• Paid Sick Leave, Vacation and Holidays        
• Telemedicine through Maple Virtual Care 
• Employee and Family Assistance Program (EFAP)