City : CAN-BC-YT

Category : EMCI-Health in Emergencies

Industry : Civil and Social Organizations

Employer : Canadian Red Cross

Employee Working Location:  Remote/Virtual (BC /YT )    

Employment status:  Temporary full time – Until March 31, 2024  

Salary band:  $68,830 - $88,568 / year  

The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 - is seeking a Mental Health & Psychosocial Support (MHPSS) Specialist to join our team.   

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.  

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.   

The incumbent will provide technical support at the provincial level to address the enhanced psychosocial needs of Friendly Calls program and participants through community engagement, direct service provision to individuals/families, capacity building within the personnel, and response readiness.       

In this role, you will:  

• Work collaboratively with Friendly Calls personnel to engage community stakeholders, champions, partner organizations, other service providers, and priority audiences to improve awareness of the service and identify appropriate pathways .  
• Identify referral pathways that support the unique enhanced needs of individual participants/families served through the Friendly Calls program as well as general pathways for common needs .  
• Offer technical support to Friendly Calls personnel on common and unique enhanced needs within the service (mental health, psychosocial support, gender equity, protection, social inclusion and engagement) including volunteers , coordinators in the provinces and advisors within the centralized intake .  
• Provide direct support to individuals/families experiencing heightened needs where specific resources or further review of needs through application of established modalities would benefit the health/wellness of participants while still be supporting through Friendly Calls ( e.g. identifying resources to support food insecurity concerns raised, review potential elder abuse concerns and other protection concerns)  
• Support CRC personnel capacity through debriefing, resource lists, working collaboratively with CRC staff on developing tools, guidance, training on common issues and other means  
• Work in collaboration with CRC Personnel, MHPSS Specialists and a dvisors, to provide support as appropriate during Responses, MHPSS surge needs or fluctuations in Friendly Calls service needs (including cross-training for improved interoperability)  
• Provide occasional coverage of MHPSS Provincial Disaster Coordination Team (PDCT), as required    
     

What we are looking for:  

• Registered professional (in good standing) with completion of graduate degree in social work, psychology, nursing, or other mental health related field , with a minimum of 5 to 6 years of professional experience  
• Combination of education and experience may be considered for Mental Health Professionals with significant relevant experience  
• Fluency in English is required , French is an asset.  
• Management experience in facilitating and/or developing and implementing community programs and strategies;   
• Leadership experience, managerial skills and problem-solving skills in a complex, high pressure environments;  
• Excellent interpersonal skills and strong demonstrated ability to adapt to audiences' needs (employees, management, external partners and stakeholders and community, etc.)  
• Able to demonstrate knowledge and respect of Indigenous culture and traditions, and cultural diversity.  
• Work autonomously as to consult with peers and line manager as required  
• Ability to be on-call to respond to urgent and complex cases  
     

Working conditions:  

• This position will primarily require remote work or work from a home environment which require sufficient internet, confidential/quiet space for engaging with internal personnel or external participants virtually .  
• This position might require t ravel within province to support community engagements  
• Travel within province and/or potentially within Canada to support response deployment within 24 hours' notice for 3-4 weeks at a time if Response support needed  
• Eligibility to work in Canada: At this time , we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.  
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).  
• At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel.  

Qualified applicants are encouraged to apply as soon as possible - those who apply after the selection process has started may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance .    

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.   #regularoperations