City : Toronto

Category : Human Resources

Industry : Government

Employer : City of Toronto

• Job ID: 52306
• Job Category: Human Resources
• Division & Section: People & Equity, People Experience & Organizational Development
• Work Location: Metro Hall, 55 John Street, Toronto (Hybrid) 
• Job Type & Duration: Full-Time, Temporary, 20 months
• Salary: $122,305.00 - $163,639.00, TM5120 and wage grade 8
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1 
• Posting Period: 29-NOV-2024 to 18-DEC-2024
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Recognized as one of Greater Toronto’s Top Employers for 2024, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability and fairness, and we embrace the diversity of the people we work with and serve.
 
Toronto is home to more than 3 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. In a workplace where growth is fostered and diversity is celebrated, a team of approximately 35,000 employees is the driving force behind the City of Toronto’s ability to provide programs and services to residents, businesses and visitors to this community.

Opportunity Awaits You
Are you passionate about fostering a positive and engaging workplace culture? Are you energized by driving high performance and recognition programs for greater organizational impact? We are seeking a dynamic and innovative Manager Performance, Engagement & Recognition to join our evolving People Experience & Organizational Development team in the People and Equity (HR) Division.

Reporting to the Director, People Experience & Organizational Development, the Manager Performance, Engagement & Recognition will play a vital role in uplifting the City’s Organizational Development (OD) mandate by elevating the employee experience through effective integration of important OD programs across the entire City of Toronto organization.  These programs include performance management, employee engagement and employee recognition programs. 

What will you do?

• Oversee programmatic components related to performance management, recognition, and engagement, developing, and implementing detailed plans to support this work.
• Recommend and advise on applicable policies, guidelines, and procedures related to talent programs as applicable, utilizing leading practices and data-oriented insights.
• Strategize collaboratively within the team and cross-functionally with partners and stakeholders across the organization to ensure deliverables are meaningful, timely, and impactful. 
• Champion a service-oriented approach to all aspects of work ensuring initiatives and programs meet client expectations and internal People & Equity partners are set up for success. 
• Drive programmatic success through savvy program management planning including but not limited to the creation of communication plans, tailored leader and employee tools and resources, and elegant program rollout packages.
• Lead various projects related to the evolution and elevation of talent programs under portfolio.
• Foster and develop team employees through continuous learning, motivation, coaching, and accountability.
• Develop, recommend and administer the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
• Support the development and improvement of an effective talent management framework by working with the Director and other leaders in People Experience 
• Collaborate effectively with colleagues in other City divisions to understand and address divisions' unique needs.
• Collaborate closely with the City’s HR Business Partners in our Relationship Management Unit on various policies and programs to ensure programs are designed and implement in ways relevant to the organization.
• Ensure seamless integration and alignment with the talent management framework programs with other programs across the organization, promoting and ensuring a positive and inclusive experience.
• Develop staff throughout their talent lifecycle, providing learning programs for current and future needs of the organization to that feature soft skills learning in addition to hard skills training.
• Evaluate and provide reports and recommendations regarding the effectiveness of the City's organizational development strategies. Collect and analyze data, and develops, tracks and reports on key performance indicators on programs.
• Well-informed of trends, strategies and tactics across other cities and corporations on talent management or organizational development best practices and industry trends to improve identification, development and promotion of diverse talent, and leveraging best practices and an understanding of evolving trends to shape the talent strategy.
• Seek out networking opportunities that promote talent management, new opportunities, and partnerships.
• Set clear, measurable goals by managing all activities of the unit, and appropriate delegation of responsibilities. Provides direction and leadership to the Unit, ensuring that the team is engaged and collaborative.
• Manage and participate in special projects, corporately and within People & Equity Division.
• Demonstrate an understanding of and commitment to the Toronto Public Service mission and values. Acts professionally and ethically at all times and demonstrates political impartiality.
• Demonstrate commitment to diversity, human rights, accessibility and equity.
• Recognize and leverage individual and team differences as sources of strength, innovation, ideas and insights. Work equitably with persons of all races, nationalities, cultures, ages, abilities, genders, creeds, and sexual orientation and enables them to maximize their potential and contributions.

What do you need to succeed?

1. Post-secondary education in a relevant discipline (Human Resources, Business Administration, Commerce) or an equivalent combination of education and experience in a Human Resources field.
2. Extensive management experience leading an Organizational Development and/or Talent function in a large organization.
3. Extensive experience leading, motivating and developing a team of staff, supporting and promoting an inclusive workplace culture.
4. Experience using engagement survey tools to identify areas of focus. Ability to manage multiple projects and timelines.
5. Ability to develop strategic plans for executives and tactical action points for the delivery team.
6. Demonstrated working knowledge in various organization development modules with specific focus on performance management and workplace culture.
    

Why you will love working at the City:

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
• A strong benefits package which includes competitive salaries, vacation, and other unique offerings.
• We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
• We support ongoing learning and development and offer educational opportunities with tuition subsidies.
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion. 

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.