Manager, Operations, Distribution Compensation Services (SLFD Commissions)
City : Waterloo
Category : Full-time
Industry : Finance
Employer : Sun Life Financial
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Are you a team player who enjoys working in a fast paced, changing environment? Are you focused on providing excellent client service to our sales force? Are you independent and self-motivated? Do you enjoy managing people? If yes, consider joining the Distribution Compensation Services (DCS) team.
This position is accountable for:
Administering the compensation program for Sun Life Financial Distribution (SLFD) by providing timely and accurate calculations and payments of commissions and bonuses
Providing compensation training to advisors and internal business partners
Participating and contributing to various projects that DCS is involved in and that impact the SLFD advisor compensation program and administration of it
In this role, you will have 5 direct reports and 10 indirect reports. You will work very closely with the other managers and team leads within Distribution Compensation Services on delivering outstanding service to our advisors.
In this role, you will have considerable interaction with Sun Life Financial Distribution, the district offices, the Regional Vice Presidents, Legal, New Business, Compliance, and other teams within Distribution Compensation Services.
What will you do?
Lead the operational teams that are responsible for the timely and accurate calculations and payments of commissions and bonus payments to our advisors for life, health, and wealth products
Attract, retain and develop outstanding people
Manage workflow and resources effectively and efficiently by ensuring excellent bench strength in the team, constantly looking for process improvements and collaborating with other managers in DCS to deliver outstanding service
Ensure that we always live up to regulatory requirements, compliance requirements, company policy, compensation principles and published service standards
Enhance and follow through on audits and controls for commission payments
Provide guidance and decisions on complex and exceptional situations
Delivery of advisor compensation presentations
What do you need to succeed?
Strong people leader with management experience
Ability to organize, prioritize and delegate using proven time management skills
Strong interpersonal skills to be effective when collaborating with various internal teams
Flexible, creative approach to work, willing to challenge the status quo and bring new ideas
Familiarity with the Sun Life Financial Distribution network
Experience in financial services
What's in it for you?
20 vacation days per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
The opportunity to move along a variety of career paths with amazing networking potential
Great Place to Work® Certified in Canada and the US.
Named 2021 “Best Places to Work” by Glassdoor
Canada Award for Excellence for Mental Health at Work - 2021
Flexible hybrid work model
Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
A friendly, collaborative, and inclusive culture
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to email@example.com.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:74,100/74 100 - 120,800/120 800
Job Category:Sales - Distribution Support
Posting End Date:24/03/2023