City : Surrey

Category : 6019-International Student Services

Industry : Education

Employer : Kwantlen Polytechnic University - KPU

We are currently seeking a Manager, International Student Engagement and Transitions to join our International team.

Job Overview

This role reports to the Director, Global Engagement. Reporting directly to this position are the International Student Life Coordinators and the International Support Assistant(s)and, indirectly, the International Peer Mentors. This position may also supervise other employees, student assistants or contractors on a project basis.

The Manager, International Student Engagement and Transitions is responsible for planning, implementing, monitoring and reviewing strategies to engage international students through key times of transition. This includes activities ranging from pre-arrival to Canada and KPU, orientation and enrollment through to graduation and beyond. The role will facilitate activities that directly relate to the enhancement of student satisfaction and improving campus life. The role participates in strategic planning efforts, assisting with management of the overall fiscal operation of International programs, International student life projects, and mentoring programs.

The Manager, International Student Engagement and Transitions is responsible for the ongoing management and delivery of a comprehensive system that positively impacts International student success and will ensure the delivery of optimal services to international students in accordance to KPU’s vision and strategic plan.
 

Education and Experience

• Bachelor’s Degree in a relevant field required. Master’s degree preferred.
• Minimum three (3) years of relevant experience in international education (preferably in the area(s) of advising, first-year experience, event planning or leadership (or other relevant field).
• An equivalent combination of education and experience will be considered.
• RISIA Certification or RCIC Designation considered an asset.
   

Knowledge, Skills, & Abilities

• Demonstrated understanding of Immigration, Refugees, and Citizenship Canada (IRCC) requirements for study and work permits.
• Excellent written and verbal communication skills and proven ability to communicate effectively in English with a wide range of individuals at all levels, with sensitivity to the complexities of cross-cultural communication.
• Advanced level of technical skills including the use of the Microsoft office suite (Word, Excel, Teams and PowerPoint); BANNER; FAST or a similar integrated student information system/database; and the ability to learn software programs that may be used at the University.
• Fluency in a second language spoken in one of KPU’s target markets.
• Experience supervising and managing performance of staff.
• Proven ability to be flexible in adapting public speaking/presentation styles to people of different backgrounds and cultures.
• Demonstrated knowledge of post-secondary educational systems including academic offerings at KPU as well as other post-secondary institutions.
• Excellent organizational skills: including the ability to establish priorities and meet deadlines with minimal supervision.
• Self-starter with strong leadership skills and ability to work in a confidential setting, with good judgment in dealing with sensitive and confidential information
• Ability to think innovatively and creatively in planning and developing a fresh approach to existing activities.
• Flexibility to take on a wide variety of duties and willingness to adapt work schedules as required by the department.
• Ability to travel as required.
• Personal experience studying, working and living abroad an asset.
   

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Salary Information

The above compensation range is the span between the minimum and maximum base salary for a position.  Typically, initial salary placement is approximately halfway between the minimum and the maximum.  This represents an employee that possesses full job knowledge, qualifications and experience for the position.  In the normal course, employees will be hired, transferred or promoted between the minimum and approximately halfway of the salary range for a job with consideration given to internal equity.