Manager, Enterprise Strategy & Transformation – Process Re-Engineering
City : TORONTO, Ontario, Canada
Category : Strategy | Project & Program Management
Industry : Financial/Banking
Employer : RBC
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Job Title
Job Description
- Support the ES&T team to develop a robust pipeline of strategic process improvement initiatives across multiple Lines of Business
- Support strategic reviews of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/priorities
- Work alongside Senior Manager / Director, ES&T to perform strategic process reviews, from an End-to-End/Front-to-Back and Customer centric lens for Group Executives, segment Operating Committees, Enterprise Strategy Office and Line of business partners
- Support the implementation of Process Improvement opportunities in partnership with Lines of Business and Functional groups
- Apply Process Re-Engineering thought leadership (eg. E2E/F2B Design, ‘Shift to Left’ Re-Engineering, Straight-Through-Processing, Lean, Workflow, Workforce Management, RPA/RDA/RCA, Zero base design) to Line of Business and functional partners
- Support senior leaders, strategists, functions and cross-functional project teams with insights based on thorough research and analysis
Job Summary
This includes developing current state views and designing and implementing future state processes leveraging a broad toolkit of process change methodologies and next generation Process Technologies such as Robotic Process/Desktop/Cognitive Automation, Machine Learning and Workflow tools. The team serves as thought partners to senior executives and Line of Business partners, offering targeted support for the highest priority and most complex strategic or process related problems.
The team also acts as a catalyst for enterprise transformation, cross-platform collaboration, and new capability development
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