Purpose

Enterprise Productivity is a dynamic team focused on process excellence across the bank. The process re-engineering and automation teams provide an intertwined, best-in-practice approach to drive productivity and efficiencies across the bank.

As a Manager within the Enterprise Productivity team, you are a team builder and a problem solver by nature who can connect strategy and execution and establish process-oriented rigor in an organization. You are a change agent and a leader. You bring thought leadership in business strategy and process management to effectively deliver operational innovation opportunities to transform Scotiabank. You're well-rounded, with the ability to define the right balance between structure and agility that enables Enterprise Productivity to run fast. Lastly, you are a self-starter with a high degree of rigor, organization, and discipline to get things done.

Accountabilities

• Provide expert advice and guidance to management and staff and internal and external stakeholders about business process management, Lean Six Sigma re: the identification, improvement, and sustainment of process improvement initiatives (DMAIC)
• Use analytical and quantitative methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations. Define meaningful business metrics to drive process effectiveness that delivers business results
• Effectively communicate with and strategically influence middle management and executive leadership to adopt productivity improvements and champion change management.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge, in supporting team objectives and personal development
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
• Contributes to a high-performance environment where employees invest wisely, take accountability, and work on the right things. Ensure timely, high quality processes and procedures are efficient and effective to enable our business partners’ success and deliver a superior customer experience.
• Contributes to an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.