City : Waterloo

Category : Full-time

Industry : Finance

Employer : Sun Life Financial

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

Come be part of an exciting and challenging opportunity by helping to accelerate the growth and application of data analytics capabilities at Sun Life Canada. As part of the Sun Life Distribution Analytics team, you will have the opportunity to be at the forefront of applying data and analytics to tackle business problems. You will be helping Sun Life use analytics to deliver on our purpose of helping our Clients achieve lifetime financial security and live healthier lives.

As the Manager, Business Intelligence on the Distribution Analytics team, your focus will be working with and leading a team of analytics professionals who will use sales analytics expertise and a suite of modern data and analytics tools to deliver innovative and impactful analytics products and services.  These products and services will allow Sun Life Distribution sales leaders to meet their business growth and profitability objectives.

What will you do?

Reporting & Business Intelligence

• Build out comprehensive business intelligence & reporting for Distribution leadership & sales org, keeping in mind the needs of varied audiences and the desire to drive action & sales

• Coordinate with partners to ensure existing and in-development reporting meets the evolving needs of the organization 

• Enhance our partners' ability to self-serve data through customizable dashboards and raw data dumps

• Work to improve data literacy across the organization. Focus on improving ability to access data & to understand potential insights from data.

• Partner and coordinate with data engineering to enhance data foundational capabilities.

Initiatives, Operational Support, & Complex Investigations

• Leverage data expertise to support initiatives through scoping, implementation, impact analysis, and ongoing reporting.

• Source & provide data to operational business units to drive efficiencies in day to day operations

• Solve data intensive business issues using data from a variety of sources & incorporating expertise from relevant Sun Life business units

• Perform deep-dive analysis on key areas of interest for Distribution leadership and communicate results in appropriate manner

Organizational Best Practices

• Work to drive efficiencies within Distribution Analytics by ensuring adoption & continued evolution of best practices

• Participate in the wider analytics community to advance capabilities across the organization

What will you need to succeed?

Education & Experience

• An undergraduate or graduate degree in mathematics, statistics, economics, engineering, or computer science, plus strong quantitative skills and background, or equivalent work experience

• Minimum of 1 year experience leading and/ or manage people is required

• At least 5 years proven experience and ability in the following areas:

  • Reporting and business intelligence

  • Complex data sourcing, manipulation and transformation

  • Insightful analysis of data

Technical Skills

• 5 years proven experience with SAS and SQL mine large quantities of data

• 2 years experience with Python, and / or R

• 3 + years experience in creating dashboards and stories in Tableau.

Soft Skills

• Proven balance of analytical and creative problem solving skills

• Must be able to effectively communication complex results to a business audience not familiar with complex data and analytics

• Coach team members and drive engagement in projects

What will be nice to have?

• Experience working with VBA

• Past experience in life insurance / wealth management, other financial services industry components (e.g., retail banking, credit card, property and casualty insurance), or distribution

What’s in it for you?

• Competitive salary and bonus structure influenced by market range data

• 20 days vacation per year and an innovative sabbatical program

• Great Place to Work® Certified in Canada and the US - 2022

• Great Place to Work® award for Best Workplaces for #HybridWork - 2022

• Named “Best Places to Work” by Glassdoor - 2021

• Canada Award for Excellence for Mental Health at Work - 2021

• Flex hours and Flexible hybrid work model #LI-Hybrid LI-Remote

• A friendly, collaborative and inclusive culture

• Being part of our Analytics community, where we share best practices and broaden skill-sets

• Flexible Benefits from the day you join to meet the needs of you and your family

• Pension, stock and savings programs to help build and enhance your future financial security

• Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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