Lead Coordinator, Academic Program Management
City : Ottawa
Category : Temporary Assignment or Contract
Industry : Education
Employer : University of Ottawa
The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.
We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!
About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.
Reporting to the Manager, School of Pharmaceutical Sciences, As a key member of the team managing the pharmacy (PharmD) program at the School of Pharmaceutical Sciences, contributes to the development and implementation of the program. Supports key program activities including recruitment, admissions, marketing and communication, event management, internship management, continual improvement, program accreditation and management of online platforms. Conducts these activities relying on own logistics, event organization, project management and financial management skills.
In this role, your responsibilities will include:
- Promotion and event management: Designs and produces program events, to project a positive image of the Faculty and the University. Forms and chairs event planning committees, determines elements and timelines, and monitors and reports on progress. Develops event budgets and ensures that activities stay within budget limits. Promotes events to target audiences for maximum awareness and participation. Designs and produces promotional material.
- Marketing and communications: Working with the pharmacy program team, develops and implements program marketing strategies based on digital marketing best practices and trends. Develops and implements an annual communications plan that meets communications needs for various internal and external target audiences, contributing to the strategic plan and the section brand.
- Development and management of student internships: Under the leadership of the pharmacy program director, works to establish internship settings around the country and supports smooth running of internships, for a positive experience for both internship supervisors and students. Ensures necessary follow-up for smooth operations.
- Liaison and student recruitment: Working with the pharmacy program and Francophone Affairs teams, develops and implements innovative strategies for the pharmacy program, to stimulate high school and university students’ interest in studying at uOttawa and to achieve program recruitment goals.
- Web content and social media management: Anticipates requirements and produces web content to better meet ongoing business needs, in compliance with web and accessibility standards, official language requirements and established policies. Develops and assesses performance indicators for website traffic and usability, and coordinates improvements for maximum effectiveness of section websites.
- Assistance with digital platforms: Working with the admissions and Faculty IT teams, assists with management of program digital platforms, including those managing student files and supporting professors affiliated with the program.
What you will bring:
- Bachelor’s degree in administration, communication or related field, or an equivalent combination of education and work experience
- Three years’ experience in a similar role or relevant university-based experience
- Bilingualism (spoken and written): proven ability to work in English and French
- Excellent organizational skills, with ability to work well under pressure to meet firm deadlines
- Ability to collaborate with a range of stakeholders and teams
- Experience in event planning and organization
- Experience in project management
- Excellent communications, interpersonal and problem-solving skills
- Experience in marketing and communications
- Proven initiative and autonomy
- Availability to occasionally work evenings and weekends
- Experience in using computer systems and software, databases, email, the internet and social media
- Knowledge of the Canadian university sector and its administrative workings
- Experience in the health-care milieu (an asset)
Bilingualism: French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.