What will you do?

• Developing documents for IT applications, system specifications and test plans, according to existing standards and methodologies.
• Eliciting the requirements needed to carry out business processes including interviews, intelligence analysis and survey assessments.
• Translating business needs, processes and procedures into a workable system, and articulating on specific software requirements by communicating about these requirements with technology experts and business stakeholders.
• Working closely with business architects and other technology staff to deliver project results while implementing risk analysis and meeting required deliverable.

What do you need to succeed?
Must-have

• A bachelor's degree in computer science or information technology, and an accredited qualification in management consultancy, or similar. Extensive experience in technical business analysis in a related industry.
• Advanced knowledge of programming languages like SQL and system integration solutions. Ability to facilitate internal end-user proficiency. Ability to design and maintain efficient customer portal support and feedback channels.
• Ensuring optimal system functionality via integrated diagnostics.
• Advanced knowledge of data security and encryption. Ability to keep up with IT advancements.
• Exceptional communication skills toward facilitating the use of new software systems. Knowledge of relevant licensing and industry compliance regulations.

Nice-to-have

• Technical mindset, the team you will be part of is the platform foundation team that works on shared services for the rest of the program. The team works on services such as authentication, authorization, workflow, rules engine, notification services etc., as a result of that, there is a more significant technical component to the job than a common business system analyst.

What's in It for You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Positive work culture emphasizing diversity and inclusion, volunteerism and community involvement
• A comprehensive Total Rewards Program including great benefits, annual incentive program and recognition
• Leaders who support your development
• A dynamic, collaborative, and high-performing team
• Opportunities to do challenging work and grow your career
• Work-life integration

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