City : Vancouver

Category : Other

Industry : Education

Employer : Sprott Shaw College

Established in 1903, Sprott Shaw College is a private post-secondary institution with 16 government-designated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in Administration, Business, Trades & Design, Nursing & Healthcare, and Child, Family & Community Support.

Sprott Shaw College is the subsidiary company of CIBT Education Group, one of the fastest-growing companies in BC according to Business in Vancouver. As an organization, we cultivate professional growth and positive working environments for our employees, which fosters our values of Community, Diversity, Integrity, Quality, Respect, and Results-Oriented. 

Sprott Shaw College is looking for a dedicated and outgoing individual to join our international team in downtown Vancouver.

International Advisors effectively promote Sprott Shaw’s programs and services to prospective international students.  Additional responsibilities include, but are not limited to:

Responsibilities

• Promote and raise awareness of the College’s educational programs to international markets
• Develop and manage business partners including but not limited to agencies, institutions and schools
• Assist students in overcoming obstacles and help them in the enrolment process
• Respond to prospective students’ telephone and internet inquiries
• Handle inquiry calls, walk-ins and setting appointments
• Schedule admission appointments, conduct admission interviews, and follow up with perspective students
• Provide exemplary customer service
• Keep direct supervisor informed about any student concerns, student challenges, issues and situations that may be causes for students to be dis-enrolled, drop-out
• Participate in grad functions

Qualifications and Education

• Fluency in English (verbal and written) and Spanish or Portuguese
• Bachelor's Degree
• Sales and marketing background in international education
• At least two years of related working experience
• Fluency in Spanish or Portuguese

Skills

• Fluency in Spanish is mandatory
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Excellent presentation skills
• Good organizational skills 
• Knowledge of MS Office and database systems

Competencies

• Service Orientation
• Teamwork
• Accountability
• Communication
• Planning and Organizing
• Problem Solving

Values

• Ethics
• Professionalism
• Integrity
• Quality
• Reliability
• Trust