City : Calgary, Alberta

Category : Full time

Industry : Supply Chain & Distribution

Employer : Shoppers Drug Mart®

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location:

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

What You'll Do:

A typical day for this position involves working with multiple departments to ensure that our RC Fleet is being utilized effectively and product is being moved in a timely fashion.

This team member will work with the Loblaw Replenishment, Operations and our carrier partners to ensure that product is delivered/received into our distribution centres on time.

Main responsibilities are completing order preparation functions, load tendering and exception management, inbound scheduling and coordinating inbound execution with our carrier partners/network.

Order Preparation

• Work with suppliers and replenishment to ensure that all POs are booked for pick up 48 hours in advance of pick up date
• Identify system configuration opportunities; documenting and action with stakeholders.
• Working with IB Scheduling team to appoint deliveries into Loblaw Distribution Centres.

Load planning

Communicate with Replenishment, Suppliers, scheduling and carriers to work out details of pickup and delivery

• Manually planning loads in our Transport Management system
• Track and Trace - Tracking loads to ensure successful delivery and on time arrival
• Documenting any challenges and reporting to Transport Manager
• Exception/Rush load planning and execution.

Customer Service

• Responds to phone and email requests sent by from Planners; Vendors; Replenishment; Scheduling; Warehouse Operations and Transport Operations
• Attending daily meeting with transport operations and replenishment team
• Responding to carrier emails in real-time to address any concerns or challenges.
• Manually planning loads in our Transport Management system
• Track and Trace - Tracking loads to ensure successful delivery and on time arrival
• Documenting any challenges and reporting to Transport Manager
• Exception/Rush load planning and execution.

What You'll Need:

• Previous experience in Transport Operations, Warehouse Operations or Supply Chain Management preferred

• Proven ability to work in a fast-paced environment.
• Excellent interpersonal and communication skills
• Demonstrated commitment to excellent customer service
• Geographical knowledge of Eastern and Western Canada

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Type of Role:

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.    

Please Note:  
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.